- Report: #23630
Complaint Review: TRULY BLUE POOLS by FRANK MESSINA - Port Jeff Station New York
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Author Not Confirmed
Why?
TRULY BLUE POOLS by FRANK MESSINA
4400 Nexconset Hwy. Port Jeff Station, NY 11776 Port Jeff Station, 11776 New York, U.S.A.
Phone:
631-331-0091
Web:
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TRULY BLUE POOLS by FRANK MESSINA DISHONEST as they come. He will take your money and you get no pool. This guy is a scam artists, a Liars, swindler. He victimized us. Port Jeff Station New York
I contracted a Inground pool with TRULY BLUE POOLS by FRANK MESSINA. When I signed the pool with Frank Messina, the owner of this company. I was told that it would take about a week to complete. Well It took them 4 weeks to come to my house and start the excavation of the pool.
After the hole was dug he colleted over $9000.00 of my money. (about 1/2 of what the contract was for) He told me that he had odered the material over weeks ago and that they where going to be delivered in a day or two. He then he would be back to install the pool that very day. He said by the end of that week I would have a completed pool.
Well it has been 5 weeks now and I have nothing but a huge hole in by back yard. Its a mess dirt everywhere and still NO POOL. I have placed dozens of phone calls to him. Never once has he returned my call. I have call his office more the 40 times leaving messages each and evey time. I have spoken with two different people in his office and both keep telling me that they know nothing about my pool and they will leave message for Frank to call. I am still waiting!
Now it was been now over 9 weeks and all I have is a large mess in my back yard, and we are going to have to sur him for out our $9,000.00 back. DO NOT BUY A POOL FROM TRULY BLUE POOLS BY FRANK MESSINA. You will be sorry you ever did like me!!!!!!!!!
Wading River resident
Long Island, New York
After the hole was dug he colleted over $9000.00 of my money. (about 1/2 of what the contract was for) He told me that he had odered the material over weeks ago and that they where going to be delivered in a day or two. He then he would be back to install the pool that very day. He said by the end of that week I would have a completed pool.
Well it has been 5 weeks now and I have nothing but a huge hole in by back yard. Its a mess dirt everywhere and still NO POOL. I have placed dozens of phone calls to him. Never once has he returned my call. I have call his office more the 40 times leaving messages each and evey time. I have spoken with two different people in his office and both keep telling me that they know nothing about my pool and they will leave message for Frank to call. I am still waiting!
Now it was been now over 9 weeks and all I have is a large mess in my back yard, and we are going to have to sur him for out our $9,000.00 back. DO NOT BUY A POOL FROM TRULY BLUE POOLS BY FRANK MESSINA. You will be sorry you ever did like me!!!!!!!!!
Wading River resident
Long Island, New York
2 Updates & Rebuttals
Cheryl
Cold Spring Habor,New York,
U.S.A.
I have had nothing but GOOD fortune with Truly Blue Pools.
#2Consumer Comment
Wed, January 19, 2005
I am a customer of Truly Blue Pools and can confirm that I have had nothing but GOOD fortune with Truly Blue Pools. They gave me the best price and I shopped around. I now have a wonderful pool and my family and I enjoy it immensly. Also lets look at who is writing this - there are so many errors in his complaint I would have to wonder to the validity of his claim. Frank has always been upfront and courtesy with his responses to my inquires. I am truly Appalled by these comments and the Illiteracy of these accusations.
Frank
Miller Place,New York,
U.S.A.
CAN'T PLEASE ALL THE PEOPLE
#3REBUTTAL Owner of company
Sun, March 23, 2003
THIS POOL TOOK MUCH LONGER TO BUILD THEN NORMAL,BECAUSE THIS WAS A VERY CUSTOM POOL. AND AT THE TIME THERE WAS A STRIKE THAT AFFECTED THE DELIVERY OF THE POOL KIT. ALL OF THIS WAS EXPLAINED TO THE HOMEOWNER WHO NOW HAS A WONDERFUL SWIMMING POOL. I OFFERED HIM MANY OPTIONS OF COMPENSATION BUT HE CHOOSE TO BAD MOUTH MY COMPANY INSTEAD. A LONG LIST OF REFRENCES IS AVAILABLE UPON REQUEST. THANK YOU FRANK MESSINA
