I ordered a printer from this company and didn't receive my product until 17 days later. Upon receipt of the printer, I inspected the contents only to discover what appeared to be a refurbished product. The Certificate and instructions were in a foreign language; the box that includes the disk was open and appeared to have been used! I paid $390 for a brand NEW product, not refurbished or used! I graciously accepted the companies apology for the delay and removed the feedback however it is inexcusable to received a used PRODUCT!
Needless to say, I returned the entire shipment the next day. However, only after receiving a delivery confirmation from UPS advising the package was returned successfully and signed for; has the vendor refused to refund me my money!
I am now seeking legal counsel to assist with my refund.