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  • Report:  #327016

Complaint Review: Trenitalia - Vendita O Roma - Roma Nationwide

Reported By:
- Liverpool, Other,
Submitted:
Updated:

Trenitalia - Vendita O Roma
trenitalia.com/en/index.html Roma, Nationwide, Italy
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Had the same thing 2 weeks ago - a charge of 196 (including a fee for converting form Euros!) for train tickets showed up in my statement. I've never been to Italy, let alone bought train tickets so I knew it was fraudulent. Spoke to my C/C issuer who agreed it looked like fraudulent activity and cancelled the card.

However, thay also said they'd send me forms out to fill in to say I was disputing the charge - in spite of waiting for 30-40 minutes on the phone to get through to them and sending multiple emails, I've still not received the forms. I have, though, received a replacement card... I wonder where their priorities lie? :-)

Jayroller

Liverpool

United Kingdom


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