- Report: #1417918
Complaint Review: TransWorld Network Corp - Oldsmar Florida
Reported By:
John -
Mountainair, New Mexico, United States
Submitted:
Updated:
-
Author Confirmed
Why?
TransWorld Network Corp
255 Pine Ave N. Oldsmar, 34677 Florida, United States
Phone:
1-877-877-6861
Web:
http://www.twncorp.com/Wi-Power.html
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TransWorld Network Corp WiPower Advertises and sells a service quality that they have no intention to deliver. Oldsmar Florida
After reading through all the reviews, which were all negative, I did not find anything significant with which to disagree. Yes, the advertised through put is 6 Mb/Sec. Yes, the best actual throughput is less than 2 Mbit, and often much less. By often, I mean generally throughout the day and evening. Yet, if running a speed test to well-known speed test sites, the rate usually comes back at about 6 Mbit. This can only mean that speed-test sites are allowed through at the rated speed and all the useful internet sites come through at "too bad, so sad."
And yes, the include phone service is unreliable and often, meaning daily, garbled and broken. No, there is nothing useful that will be done about it. Yet the person who comes out on service is courteous and knowledgeable. People always answer the phone politely yet the typical service-call response is "reboot the modem" which is something that we already do multiple times per week.
Courtesy does not count for much when paying $130 per month for a service that can, all too kindly, be described by the word "stinks." If I could run a cable 3 miles, I could get Gbit service for less than I pay TransWorld. Even if I don't work out my own method, sooner or later another company will. I will then have sympathy for the Transworld employees out of work but can only bid good riddance to the company. As soon as I can work out practical replacement, I am gone.
