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  • Report:  #117881

Complaint Review: Tracfone - Miami Florida

Reported By:
- Indianapolis, Indiana,
Submitted:
Updated:

Tracfone
PO Box 520248 Miami, 33152 Florida, U.S.A.
Phone:
317-241-2657
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
What a joke for a company. It would be nice if:

1. You could actually understand the customer service reps - none speak the English language clearly enough.

2. They actually do something - my phone has been down for 5 days and still no information.

3. They actually checked their records for accuracy - they said they called me at home and confirmed my phone was working. ?? DUH!!

A very sorry company !

Betty

Indianapolis, Indiana
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


1 Updates & Rebuttals

Rusty

Merkel,
Texas,
U.S.A.
tracfone-no problems-2yrs +

#2Consumer Comment

Sun, February 19, 2006

I don't want to confuse the issue here,but i have tracfone {2} for over 2 yrs.only had 1 problem,which was resolved with 2 fone calls.It seems to me that a lot of people aren't reading thier manuals,not entering the correct codes and not reading all the reviews,good & bad. True,they don't handle english very well,but they have an suluotion 1-800-339-9345 talk to jenfer. Now that that i've said all that,I'm 72 yrs old,and if i can doit on line any one can.Read that manual,get good feedback before you activate,also get a RAF for extra 100 min before activation.Good luck to all.

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