- Report: #1240467
Complaint Review: tracfone - Internet
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Author Confirmed
Why?
tracfone
Internet, USA
Phone:
800-876-5753
Web:
www.straighttalk.com
Categories:
Business Rating:
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tracfone Net10, Straighttalk, Pagepluscellular non-performance, rip-off Internet
buying up all of the third party marketers of wireless cellphone and internet services (should be antitrust violation). Every subsidiary, as well as tracfone, fails to provide reliable products and services; and, customer service (or the lack thereof) is the worst. They steal your money and services (paid for); and despite any evidence of their fraudulent operations, refuse to provide any remedy. Ask any considered service provider of their affiliation with tracfone; and, if affiliated, stay far away. If already subscribed, do not elect autopay or add a cash balance to your account; and monitor your actual usage, if possible, and their indicated usage or remaining balance. You should look for an alternate service provider, as I must do; since they say that my paid-up services for 60 days (4GB) is depleted after only 21 days. I have never exceeded 2GB in 30 days, and generally use 1GB or less. This is only the latest of ongoing issues since my use of straighttalk wireless internet service; and, the MiFi device has failed every 1-2 months, which leaves me without service for about 2 weeks, awaiting replacement. When this occurs during my seasonal tax practice, I must take the loss and purchase another device in order to maintain service. I previously left Net10 (cellphone service) due to ongoing customer service issues. I have since been using Pageplus for my cellphone service; but, since tracfone buyout, complaints abound.
