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  • Report:  #159574

Complaint Review: Toysrus.com - Nationwide

Reported By:
- Stafford, Virginia,
Submitted:
Updated:

Toysrus.com
toysrus.com Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had an existing account with Toysrus.com for many years without any problems. When I ordered for christmas last year I forgot to change the address. When I realized this I contacted them immediately and they were able to forward some of my order. There were many items that were tracked to other addresses after they attempted to deliver to our old address.

After repeated inquiries and then complaints they never responded nor did they help locate the rest of the order. I am now our hundreds of dollars and had to re-shop for our children. I have yet to order from them again.

Kimberly

Stafford, Virginia
U.S.A.


2 Updates & Rebuttals

Kimberly

Stafford,
Virginia,
U.S.A.
Amazon or Toysrus question

#2Consumer Comment

Wed, October 05, 2005

The Items were ordered through the Amazon.com site for the Toysrus.com site. I placed my complaints through Toysrus.com though. Sorry if I caused any confusion.


D

Naples,
Florida,
U.S.A.
a Question....

#3Consumer Comment

Wed, October 05, 2005

Is your compaint about Amazon.com or Toysrus.com? You have Amazon.com in the title and Toysrus.com in your actual story. Which is it?

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