- Report: #1520628
Complaint Review: Toutle Express Lines - Vancouver WA
Reported By:
Jacob -
Glendive, Montana, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Toutle Express Lines
2512 E Evergreen Blvd, Ste 1092 Vancouver, 98661 WA, United States
Phone:
360-583-3033
Web:
N/A
Categories:
Business Rating:
(0)
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Toutle Express Lines Inc PICKED UP A CARGO LOAD AND DROPPED IT BACK WITHOUT INFORMING ANYONE IN ADVANCE, CAUSING A CLIENT LOSS AND HUNDEREDS OF DOLLARS IN A RECOVERY TRUCK. Vancouver WA
Report Attachments
A person named Adebayo Keita booked a load on 18th August which was to be picked up on 19th August. They picked and the next day they dropped the load back without informing anyone in advance. After dropping it back, they just sent an email making a fake excuse about the truck breakdown.
No communication about this before going back to drop the load. This is very similar to a fraud done by the trucking companies to get fuel advance money and then drop the loads back with fake excuses. Only in this case they didn't get or ask for the money from us.
This is a very important shipment and the customer is going to ship it today at any price he can and has decided to not do business with us anymore. On top of that, they are going to charge us back for any additional amount they have to pay to recover the load.
