- Report: #1494392
Complaint Review: Total Wireless -
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Total Wireless
United States
Web:
www.totalwireless.com
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Total Wireless Tracfone Advertise features that they do not deliver
They advertise 100G of shared data per month, but there is no way to retrieve that data because the speed is so slow. Ive seen DSL lines faster. At first I thought my computer on hotspot was disalowed, but its also the phone itself, speed very slow, wont download apps.
1 Updates & Rebuttals
Tracfone
Florida,United States
Total Wireless Tracfone Advertise features that they do not deliver
#2UPDATE Employee ..inside information
Sun, May 03, 2020
Hi Jerry. This is Crsity from Total Wireless. We apologize for the trouble you have experienced with the data service. We'd be happy to take a look into this and ensure to provide you with a concrete resolution. Please click on this link http://bit.ly/2lFFpmo to chat with one of our representatives. For your convenience, we are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will resolve your concerns with priority. Thank you.
