- Report: #1316619
Complaint Review: TopResume.com - Internet
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Author Not Confirmed
Why?
TopResume.com
Internet, USA
Web:
Topresume.com
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TopResume.com TopResume Is a Fraud on-line Internet
TopResume guarantees a 48 hour turnaround. They did not live up to this ... but when they did send me my resume, they did not even use correct English or specific words that enhanced my CV. They clearly didn't even look up examples to copy from the internet. I was also promised that they use a search engine to guarantee that your resume has the keywords necessary for the job. "Excellent" is not a keyword in my profession. I never received the LinkedIn profile. I never received a second draft. Now that I see all the complaints, I guess I will not receive a refund either. Absolutely a ripoff and fraudulent.
2 Updates & Rebuttals
NEVER RECEIVED REFUND
#2Author of original report
Wed, July 27, 2016
They write nice letters stating they will refund the money since you are not satisfied, but the refund never shows up. Whatever you do ... they don't deliver!!!! They just take your money. Absolute fraudulent! If you've been a victim, file a consumer suit against them to get them out of business.
TopResume Representative
New York,New York,
USA
Company Response
#3UPDATE Employee
Mon, July 25, 2016
We are sorry that you are unhappy with our service. We strive to ensure 100% consistency and when one of our customers is not happy, we are committed to fixing it. We guarantee our work and will rewrite it for you if you are not satisfied.
In addition, we take all feedback seriously and want to make sure you get a final product you're happy with plus your LinkedIn rewrite.
Please reach out to us with your full name and information as soon as possibe. You can send a message directly to us on our Facebook page or you can call us on our toll free line at 1-800-604-1929. You can also contact us by sending an email to [email protected].
