Complaint Review: TLG*GREATFN_TLG*COMPHME_Trilegiant - Norwalk Connecticut

This company Trilegiant aka,. TLG*GREATFN aka,. TLG*COMPHME. They refuses to present us with any information concerning why or how they were able to debit our account.

So far they have debited our account every since June for a total of $129.90.

October 6, 2008 we contacted the above to complain and were given cancellation numbers but no credits or information about debits.

Below more places to be leery of. All are associated with Trilegiant:

AutoVantage 1-877-259-2696

Buyers Advantage 1-800-553-4948

Complete Home 1-800-232-4663

PC SafetyPlus 1-877-630-1183

Great Fun 1-800-214-6422

HealthSaver 1-800-7-HEALTH (1-800-743-2584)

Hot-Line 1-800-323-1137

Just for Me 1-877-848-8888

National Card Registry 1-800-323-1137

Netmarket.com 1-888-696-2753

PrivacyGuard 1-877-202-8828

Shoppers Advantage 1-800-526-4848

TravelersAdvantage 1-877-259-2691

Travel ER 1-800-E-Assist (1-800-327-7478

Corporate headquarters are located at 100 Connecticut Avenue in Norwalk, CT 06850 (203.956.1000). They operate seven additional facilities in six states, and are the successor to Cendant Membership Services, Inc. and Cendant Incentives.

TLG claims they offer consumers a risk-free opportunity to sample and join our programs. We stand behind our programs with a generous free trial and a money-back guarantee.

Bert

BARTLESSVILLE, Oklahoma

U.S.A.

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics still worshould k. The bank can easily fax or mail to you the Federal Regulation E dispute form.