- Report: #1196846
Complaint Review: Tigerdirect - Internet
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Author Not Confirmed
Why?
Tigerdirect
Internet, USA
Phone:
8008886111
Web:
Tigerdirect.com
Categories:
Business Rating:
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Tigerdirect Tigerdirect.com Scam Online Internet
Worst order ever! I ordered a gaming computer for my son on 12/9/14, so it would arrive with plenty of time to spare for Christmas. I repeatedly called to check on where it was. I was told that it was to sent by a third party vendor and they really didn't have any control over that and by 12/21/14 the Saturday before Christmas (on Wednesday) I was freaking out.
I called and got a really nice representative who said that they would replace the computer with a comparable one for the same price and get it send right away to me so that it would arrive by Tuesday. Well... That didn't happen, because we got disconnected and then I couldn't get anyone else at that place to also want to honor what that person said to me. I called back three times until I got someone who would at least see that a comparable device was put into my account and read what had previously happened.
Then they told me that I would have to pay the extra 100 dollars difference between these items and then I got really mad and asked to speak to a manager. That went on until he finally agreed to cover the cost of the shipping, but I still had to pay another $80 over the cost. I feel like I got scammed with the old bait and switch!! WARNING!!
