- Report: #466016
Complaint Review: Tiger Direct - TigerDirect.com - Miami Florida
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Author Confirmed
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Tiger Direct - TigerDirect.com
7795 West Flagler St., Suite 35 Miami, 33144 Florida, U.S.A.
Phone:
800-8008300
Web:
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Tiger Direct - TigerDirect.com BEWARE OF FRAUD & THEFT: ERROR PROCESSING REFUNDS, CHARGED FOR ORDERS & REFUSED TO SHIP, POOR CUSTOMER SERVICE! Miami Florida
I PURCHASED TWO WIRELESS CAMERAS FROM THIS COMPANY VIA THEIR ONLINE ORDERING SYSTEM, WWW.TIGERDIRECT.COM. I RECEIVED THE CAMERAS BUT THEY WERE BOTH USED, DAMAGED, & NOT AS DESCRIBED. I CALLED THE COMPANY AND THEY PROVIDED ME WITH AN RMA FOR BOTH CAMERAS, AND I RETURNED THEM PROMPTLY. I SHIPPED THEM VIA UPS AND THEY WERE DELIVERED & SIGNED FOR BACK AT TIGERDIRECT IN MIAMI.
THE CREDIT CARD DEPARTMENT REFUSED TO REFUND ME FOR BOTH CAMERAS BECAUSE THEY STATE THEY ONLY RECEIVED ONE BACK. THIS IS IN-CORRECT AND MOST LIKELY WAS STOLEN DURING INSPECTION IN THE WAREHOUSE.
I HAD TO DISPUTE THIS TRANSACTION WITH MY BANK TO RECEIVE A REFUND!
A FEW MONTHS LATER; I PLACED A FEW OTHER ORDERS FOR PRODUCTS, HOPING I WOULD HAVE BETTER LUCK WITH THEM AND THEIR POOR CUSTOMER SERVICE WOULD DIMINISH. ALTHOUGH, THEY CHARGED ME FOR THE ORDERS BUT REFUSED TO SHIP THEM. CAESAR IN THE CREDIT CARD DEPARTMENT ARGUED WITH ME, VERBALLY HARASSED ME, & DISPLAYED THE MOST HORRIBLE CUSTOMER SERVICE I HAVE EVER SEEN! SO NOW I HAVE BEEN CHARGED FOR ORDERS AND THEY REFUSED TO SHIP THEM; AKA FRAUD & THEFT.
BOTTOM LINE: DO NOT DO BUSINESS WITH THIS COMPANY; THEY PRACTICE FRAUD & THEFT. THE POOR CUSTOMER SERVICE IS NOT WORTH IT AND GETTING RIPPED OFF IS NOT WORTH IT!
Scott
Chesterton, Indiana
U.S.A.
THE CREDIT CARD DEPARTMENT REFUSED TO REFUND ME FOR BOTH CAMERAS BECAUSE THEY STATE THEY ONLY RECEIVED ONE BACK. THIS IS IN-CORRECT AND MOST LIKELY WAS STOLEN DURING INSPECTION IN THE WAREHOUSE.
I HAD TO DISPUTE THIS TRANSACTION WITH MY BANK TO RECEIVE A REFUND!
A FEW MONTHS LATER; I PLACED A FEW OTHER ORDERS FOR PRODUCTS, HOPING I WOULD HAVE BETTER LUCK WITH THEM AND THEIR POOR CUSTOMER SERVICE WOULD DIMINISH. ALTHOUGH, THEY CHARGED ME FOR THE ORDERS BUT REFUSED TO SHIP THEM. CAESAR IN THE CREDIT CARD DEPARTMENT ARGUED WITH ME, VERBALLY HARASSED ME, & DISPLAYED THE MOST HORRIBLE CUSTOMER SERVICE I HAVE EVER SEEN! SO NOW I HAVE BEEN CHARGED FOR ORDERS AND THEY REFUSED TO SHIP THEM; AKA FRAUD & THEFT.
BOTTOM LINE: DO NOT DO BUSINESS WITH THIS COMPANY; THEY PRACTICE FRAUD & THEFT. THE POOR CUSTOMER SERVICE IS NOT WORTH IT AND GETTING RIPPED OFF IS NOT WORTH IT!
Scott
Chesterton, Indiana
U.S.A.
2 Updates & Rebuttals
SCOTT MCKINNEY
Chesterton,Indiana,
USA
TIGERDIRECT.COM TIGERDIRECT TIGER DIRECT FRAUD THEFT
#2Author of original report
Wed, December 02, 2009
TIGER DIRECT HAS THE WORST CUSTOMER SERVICE OUT THERE! THERE REBUTTAL IS NOT TRUE!
BOTTOM LINE, IF YOU WANT YOUR MONEY STOLEN AND NO PRODUCTS DELIVERED SHOP WITH TIGER DIRECT/TIGERDIRECT.COM!
Ernie E.
MIAMI,Florida,
U.S.A.
Our records indicate....
#3UPDATE Employee
Tue, June 30, 2009
Our records indicate you have placed multiple orders and they have all been shipped, we also note some of those orders are also currently out for delivery as of today(6/30/09). We appreciate you as a customer and hope you continue to do business with us in the future... If you require any additional assistance feel free to contact me directly at [email protected].
