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  • Report:  #1420185

Complaint Review: thrivemarket.com - Marina del Rey California

Reported By:
Pokey - Beaverton, Oregon, United States
Submitted:
Updated:

thrivemarket.com
4509 Glencoe Ave Marina del Rey, 90292 California, United States
Phone:
855) 419-2411
Web:
thrivemarket.com
Tell us has your experience with this business or person been good? What's this?

I got hooked by the "Free Jar of Coconut Oil". I made a small purchase and they have charged me 3 years for the $59.95 membership. I only found out because I dont use that bank account anymore was surprized to see the balance go down. 

Nowhere on their order page does it inform you that you will be charged $59.95 per year, starting one month after your first order. I was also unable to delete my credit card information from their system. I had to call my bank to block future charges. They don't have a cancellation button on their website, but instead you need to call them during 9-4 business hours. I got a canned response from support email. No refund. I have not called. 

This is a scam. AVOID THRIVE MARKET



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