- Report: #754
Complaint Review: THOMPSON CONSUMER ELECTRONICS aka - INDIANAPOLIS Indiana
-
Author Not Confirmed
Why?
THOMPSON CONSUMER ELECTRONICS aka
10330 N. MERIDIAN ST. INDIANAPOLIS, 46290 Indiana, U.S.A.
Phone:
317-415-3341
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
THOMPSON CONSUMER ELECTRONICS aka. RCA REFUSES TO HONOR WARRANTY
I PURCHASED A RCA SATELLITE AND RECIEVER ON 12-13-99.
IT WAS DEFECTIVE. THE RCA TECH REP TOLD ME TO RETURN IT TO H.H.
GREG, WHICH I DID. I WAS GIVEN A NEW RECIEVER ON 12-19-99. IT
SEEMED TO WORK FINE FOR 3 MONTHS. I MOVED INTO A NEW HOME AND
TRIED TO INSTALL THE SATELLITE SYSTEM. IT HAD THE SAME DEFECTS AS THE ORIGINAL RECIEVER.
A CSR FROM THOMPSON TOLD ME "TOUGH CRUNCHIES", I WOULD HAVE TO PURCHASE ANOTHER RECIEVER. THE WARRANTY IN THE MANUAL STATES " 91 DAYS TO 1 YEAR; UNIT EXCHANGE.
APPARANTLY THEY FEEL THAT WARRANTIES WRITTEN IN BLACK AND WHITE DO NOT NEED TO BE HONORED!!!!
DO NOT MAKE THE SAME MISTAKE I MADE. PURCHASE ANOTHER BRAND OF
SYSTEM THAT ACTUALLY HAS PRINCIPLES AND ETHICS.
IT WAS DEFECTIVE. THE RCA TECH REP TOLD ME TO RETURN IT TO H.H.
GREG, WHICH I DID. I WAS GIVEN A NEW RECIEVER ON 12-19-99. IT
SEEMED TO WORK FINE FOR 3 MONTHS. I MOVED INTO A NEW HOME AND
TRIED TO INSTALL THE SATELLITE SYSTEM. IT HAD THE SAME DEFECTS AS THE ORIGINAL RECIEVER.
A CSR FROM THOMPSON TOLD ME "TOUGH CRUNCHIES", I WOULD HAVE TO PURCHASE ANOTHER RECIEVER. THE WARRANTY IN THE MANUAL STATES " 91 DAYS TO 1 YEAR; UNIT EXCHANGE.
APPARANTLY THEY FEEL THAT WARRANTIES WRITTEN IN BLACK AND WHITE DO NOT NEED TO BE HONORED!!!!
DO NOT MAKE THE SAME MISTAKE I MADE. PURCHASE ANOTHER BRAND OF
SYSTEM THAT ACTUALLY HAS PRINCIPLES AND ETHICS.
Featured Reports
Reports & Rebuttal