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  • Report:  #754

Complaint Review: THOMPSON CONSUMER ELECTRONICS aka - INDIANAPOLIS Indiana

Reported By:
-
Submitted:
Fri, October 01, 1999
Updated:
Mon, November 08, 1999

THOMPSON CONSUMER ELECTRONICS aka
10330 N. MERIDIAN ST. INDIANAPOLIS, 46290 Indiana, U.S.A.
Phone:
317-415-3341
Web:
N/A
Categories:
Electronic Manufacturers

I PURCHASED A RCA SATELLITE AND RECIEVER ON 12-13-99.

IT WAS DEFECTIVE. THE RCA TECH REP TOLD ME TO RETURN IT TO H.H.

GREG, WHICH I DID. I WAS GIVEN A NEW RECIEVER ON 12-19-99. IT

SEEMED TO WORK FINE FOR 3 MONTHS. I MOVED INTO A NEW HOME AND

TRIED TO INSTALL THE SATELLITE SYSTEM. IT HAD THE SAME DEFECTS AS THE ORIGINAL RECIEVER.

A CSR FROM THOMPSON TOLD ME "TOUGH CRUNCHIES", I WOULD HAVE TO PURCHASE ANOTHER RECIEVER. THE WARRANTY IN THE MANUAL STATES " 91 DAYS TO 1 YEAR; UNIT EXCHANGE.

APPARANTLY THEY FEEL THAT WARRANTIES WRITTEN IN BLACK AND WHITE DO NOT NEED TO BE HONORED!!!!

DO NOT MAKE THE SAME MISTAKE I MADE. PURCHASE ANOTHER BRAND OF

SYSTEM THAT ACTUALLY HAS PRINCIPLES AND ETHICS.



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