- Report: #1430846
Complaint Review: TheBookene - Virginia Beach Virginia
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Author Confirmed
Why?
TheBookene
1717 Chase Pointe Cir Virginia Beach, 23454 Virginia, United States
Phone:
2062024248
Web:
https://www.thebookne.com
Categories:
Business Rating:
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TheBookene thebookne.com thebookne.com STOLE FROM MY DAUGHTER Virginia Beach Virginia
In early January my 9 year old daughter and i went online to buy gifts with her christmas money. We found the bookne.com website which supposedly sells ebooks, but also some other random items. We purchased a Tablet from this website. After purchasing we saw a 4 - 6 week delivery time. At week 5 i sent in a customer support email asking when we would receive the item. It clearly became apparent after it took several days to respond to my email that this was a scam when he said he would "have to talk to the delivery company". Its 2018 everything has a tracking number. Which he could not supply. When i threatened reporting him to the attorney general and writing negative reviews on the internet. He quickly sent me a email that was a cancellation notice for my order. He sent a seperate email saying he would crexdit my account with in 30 days. I told him this was not acceptable and that it only takes 2 days longest from when you submit the credxit for it to show up in a bank account. After not hearing back from him i am now forced to do a chargeback with my credit card company but am still reporting him on all of these sites and to the attorney general and BBB so hopefully everyone in the future will stay away from this crook.
I had a great conversation with my daughter about people who steal and take advantage of others, in addition to dishonesty and professionalism. So i guess this theif has been a great learning tool for me to teach my daughter.
Anyway STAY AWAY FROM KEVIN BERLON and THEBOOKNE.COM
