• Report:  #2982

Complaint Review: TheBigStore.com - Santa Ana California

Reported By:
- Charlotte, NC,
Sat, August 19, 2000

1700 Carnegie Avenue Santa Ana, California, U.S.A.
Internet Marketing Companies
Tell us has your experience with this business or person been good? What's this?
Here are my experiences from beginning to end: April, 2000 tried to buy an Agfa Ephoto 780c digital camera; listed as In Stock. After waiting a month for it, I checked the website. Still said In Stock.

Called customer service and cancelled. May 2000, tried the same with a MS Intellimouse Optical. No deal again. Cancelled the order in June. Note that this one WAS listed as Backordered but still, I waited a month and a half, when other stores HAD this product.

Now is the fun part. I tried to buy a Sega Dreamcast Controller in June. I received it in early July, but it was defective. I requested an RMA # and for them to send me a new one. They agreed, and said the new one was one its way. I never received it.

Now, I try to get ahold of them via phone, via e-mail, and as of today, their webpage doesnt come up (www.thebigstore.com).

What a great place to shop! = TheBigScam.com

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