- Report: #89913
Complaint Review: The Sharper Image - All Stores Nationwide
-
Author Not Confirmed
Why?
The Sharper Image
Something In Cali All Stores, Nationwide, U.S.A.
Phone:
800-344-5555
Web:
N/A
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Business Rating:
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The Sharper Image Cheap, Ripoff, Garbage, Disgusting, Horrid. All Stores California
*Consumer Comment: Based on your rant, Sharper Image.....
*UPDATE EX-employee responds: They obviously don't hire people based on an IQ level.
*Consumer Comment: Product Performance, Quality, and Reliability
*UPDATE EX-employee responds: Been awhile huh?
*UPDATE EX-employee responds: YOU ARE SO RIGHT, DAVE.
*UPDATE EX-employee responds: YOU ARE SO RIGHT, DAVE.
*UPDATE EX-employee responds: YOU ARE SO RIGHT, DAVE.
*UPDATE EX-employee responds: YOU ARE SO RIGHT, DAVE.
*General Comment: you are a whiny biggot.
I worked at a store to be unnamed for over a little under 2 years. I directly wasn't ripped off but this is to inform any of you who randomly read it, maybe I'll open some eyes and explain how it works from the inside out.
Sharper Image is a company who tries to sell new and cool products. Remember years ago when no one but the rich could shop with them? Oh, and now all of a sudden, its a family store? Wrong. The company tries hard to get 100% customer satisfaction, which don't get me wrong is good, its the way they come across doing it which SUCKS!
They have a warranty program from NEW. This is a big big big part of the store they're pushing. On products Sharper Image makes, they offer a 1 year warranty, there called, Sharper Image Design. NEW allows you to get a replacement for up to 3 years. See, the thing is, when you try for 100% customer satisfaction, aren't you going to run into problems with products that don't work without a NEW warranty? Of course, any major business does. What sucks is, they push the employees so hard for a minimal $8 an hour ****AGAINST DRAW**** to sell extended warranties, its pathetic and should be against the law its so bad.
They threaten to take action against the employee who doesn't sell X amount because they make so much money off each one, yet give the customer what they want with a warranty or without! Amazing, they b***h and complain about selling them yet give in and let the customer have there way no matter what they've bought!
Next, the great and all mighty air purifiers they sell that are "so good" are really crap! The $500 dollar version costs roughly $50 bucks-plus/minus which retails for $500? INSANE! Nothing else in that store is even worth a look yet this pathetic company has such high business because its still riding off of the NAME.
Yes, people, its the NAME that draws people from years ago when products were actually worth more than a bag of peanuts!
Don't believe me? Think I'm just wasting my time by writing this? Try this. Go to a store, and look at the product. Look at it, touch it, screw with it. Hey, if you're going to buy one, wouldn't you like to know if it can take atleast SOME abuse? Every single product they sell is plastic, and made of 4th or 5th grade care. They make so much off each product they're able to have 50% off monthly specials every month and it just draws customers. Simply amazing!
Management; Years ago AT&T got sued for hiring only "gay" managers and lost. I wouldn't be surprised if the same allegations we're brought against this half-assed company. Now, nothings wrong with peoples personal opinions or the way they rock the boat, but isn't it sad when of 10 stores, 3 managers per store (store manager, assistant, 2nd assistant) 25 are or look gay?
This company is so two faced, corrupt, and just simply run incorrectly its a shock they're still in business.
Its a sales job, so of course they'll be arguments between associates ... when management is notified, isn't it supposed to be dealt with? Yes, How far is it supposed to go? When the 2nd assistant manager is notified, they deal with it, but how far can they actually take it? Nowhere! Assistants the same, the store managers for the most part are the most corrupt, ignorant, liberal people (as well as extremely feminine) you'll find in the USA. Which only go above to "HR" or otherwise known as, Human Resources? Do I even have to get into what a joke they are? This company is the type that will write you up for copying the answers of the monthly product report (when they choose to) and let other sales people literally steal thousands of dollars from your paycheck if they steal a big-time sale.
Customer service runs off product codes such as "SI730" being the air purifier they sell so many of, and if you ask them for help on a product coming/going through the factory, they're clueless! Call them, ask about a product you've seen and make sure you don't give them the code, "Uh... sir/ma'am, I'm not sure!" What is that?
One thing that was happening while I was on my way out was the stores cracking down on customer returns. The funny part is, calling the 1-800-344-5555 number will get you a "return number" which has NOTHING to do with the stores and more of an annoyance than anything. A thinks something different from B and B thinks different from C.
That's Sharper Image in a nutshell, unorganized, corrupt, cheap, lying, liberal as all hell, and a poorly run business.
If you took the time to read this, check it out for yourself. The products are ALL made in China and fall apart quicker than cheap toilet paper. They knock other companies such as Brookstone who actually sells NAME-BRAND products, not having another company make a crap product and putting there name on it! Everything in that store is crap and you people are now warned, BE CAREFUL!
*Against draw means you need to sell a certain dollar amount, depending on the stores sales to break even, going above it will get you 4% commission and 8% over $25,000. Its not hard to understand, but what is, is how this company stays in business!
Dave
Doesn't Matter, Florida
U.S.A.
Click here to read other Rip Off Reports on Sharper Image
Sharper Image is a company who tries to sell new and cool products. Remember years ago when no one but the rich could shop with them? Oh, and now all of a sudden, its a family store? Wrong. The company tries hard to get 100% customer satisfaction, which don't get me wrong is good, its the way they come across doing it which SUCKS!
They have a warranty program from NEW. This is a big big big part of the store they're pushing. On products Sharper Image makes, they offer a 1 year warranty, there called, Sharper Image Design. NEW allows you to get a replacement for up to 3 years. See, the thing is, when you try for 100% customer satisfaction, aren't you going to run into problems with products that don't work without a NEW warranty? Of course, any major business does. What sucks is, they push the employees so hard for a minimal $8 an hour ****AGAINST DRAW**** to sell extended warranties, its pathetic and should be against the law its so bad.
They threaten to take action against the employee who doesn't sell X amount because they make so much money off each one, yet give the customer what they want with a warranty or without! Amazing, they b***h and complain about selling them yet give in and let the customer have there way no matter what they've bought!
Next, the great and all mighty air purifiers they sell that are "so good" are really crap! The $500 dollar version costs roughly $50 bucks-plus/minus which retails for $500? INSANE! Nothing else in that store is even worth a look yet this pathetic company has such high business because its still riding off of the NAME.
Yes, people, its the NAME that draws people from years ago when products were actually worth more than a bag of peanuts!
Don't believe me? Think I'm just wasting my time by writing this? Try this. Go to a store, and look at the product. Look at it, touch it, screw with it. Hey, if you're going to buy one, wouldn't you like to know if it can take atleast SOME abuse? Every single product they sell is plastic, and made of 4th or 5th grade care. They make so much off each product they're able to have 50% off monthly specials every month and it just draws customers. Simply amazing!
Management; Years ago AT&T got sued for hiring only "gay" managers and lost. I wouldn't be surprised if the same allegations we're brought against this half-assed company. Now, nothings wrong with peoples personal opinions or the way they rock the boat, but isn't it sad when of 10 stores, 3 managers per store (store manager, assistant, 2nd assistant) 25 are or look gay?
This company is so two faced, corrupt, and just simply run incorrectly its a shock they're still in business.
Its a sales job, so of course they'll be arguments between associates ... when management is notified, isn't it supposed to be dealt with? Yes, How far is it supposed to go? When the 2nd assistant manager is notified, they deal with it, but how far can they actually take it? Nowhere! Assistants the same, the store managers for the most part are the most corrupt, ignorant, liberal people (as well as extremely feminine) you'll find in the USA. Which only go above to "HR" or otherwise known as, Human Resources? Do I even have to get into what a joke they are? This company is the type that will write you up for copying the answers of the monthly product report (when they choose to) and let other sales people literally steal thousands of dollars from your paycheck if they steal a big-time sale.
Customer service runs off product codes such as "SI730" being the air purifier they sell so many of, and if you ask them for help on a product coming/going through the factory, they're clueless! Call them, ask about a product you've seen and make sure you don't give them the code, "Uh... sir/ma'am, I'm not sure!" What is that?
One thing that was happening while I was on my way out was the stores cracking down on customer returns. The funny part is, calling the 1-800-344-5555 number will get you a "return number" which has NOTHING to do with the stores and more of an annoyance than anything. A thinks something different from B and B thinks different from C.
That's Sharper Image in a nutshell, unorganized, corrupt, cheap, lying, liberal as all hell, and a poorly run business.
If you took the time to read this, check it out for yourself. The products are ALL made in China and fall apart quicker than cheap toilet paper. They knock other companies such as Brookstone who actually sells NAME-BRAND products, not having another company make a crap product and putting there name on it! Everything in that store is crap and you people are now warned, BE CAREFUL!
*Against draw means you need to sell a certain dollar amount, depending on the stores sales to break even, going above it will get you 4% commission and 8% over $25,000. Its not hard to understand, but what is, is how this company stays in business!
Dave
Doesn't Matter, Florida
U.S.A.
Click here to read other Rip Off Reports on Sharper Image
9 Updates & Rebuttals
Russ
Dallas,Texas,
United States of America
you are a whiny biggot.
#2General Comment
Tue, June 29, 2010
of gay decent?
lol. gay people dont have kids who are born gay because they cant have kids.
str8 people have gay kids because its genetic.
furthermore, so what if some of the managers are gay? did you ever stop to realize that 99% of the time the bossess are str8 and that the gay employees either get fired or no promotion simply because they are gay, whether they are good at their job or not?
as for having to sell warranties. thats part of workin in retail, when i worked for sams i had to sell memberships.
grow up, and please go back into the closet you were hiding in, as much as you whine about gay people and having to do a job im sure you are a bigger f*g than i will ever be.
ones sexual preference has nothing to do with the quality of a product or the practices of a business. its 2010, grow up. you didnt ever decide one day that you wanted to be str8, did you? nope? well guess what? none of them gay people chose to be gay, either.
you really are a sorry excuse for a human being, complaining about a job simply because you didnt like it, well then dont work in retail, DUH. and really trying to make this a gay vs str8 thing is really childish of you, and does nothing but show the entire internet what an undereducated lazy biggot you are.
Angie
New Port Richey,Florida,
U.S.A.
YOU ARE SO RIGHT, DAVE.
#3UPDATE EX-employee responds
Tue, September 13, 2005
I DON'T KNOW DAVE, BUT I KNOW WHAT HE IS TALKING ABOUT. MY DAUGHTER WORKED FOR THIS SAME COMPANY AND AFTER 5 YEARS LEFT FOR THE SAME REASON AS DAVE. HE MENTIONED ALMOST EVERYTHING THAT MY DAUGHTER WENT THROUGH WITH THIS COMPANY. HOW CAN TWO PEOPLE WHO LIVE MILES AWAY HAVE THE SAME PROBLEM?? AND BY THE WAY, THE IONIC BREEZE IS LOUSY,CHEAP AND NOT WORTH THE MONEY.
Angie
New Port Richey,Florida,
U.S.A.
YOU ARE SO RIGHT, DAVE.
#4UPDATE EX-employee responds
Tue, September 13, 2005
I DON'T KNOW DAVE, BUT I KNOW WHAT HE IS TALKING ABOUT. MY DAUGHTER WORKED FOR THIS SAME COMPANY AND AFTER 5 YEARS LEFT FOR THE SAME REASON AS DAVE. HE MENTIONED ALMOST EVERYTHING THAT MY DAUGHTER WENT THROUGH WITH THIS COMPANY. HOW CAN TWO PEOPLE WHO LIVE MILES AWAY HAVE THE SAME PROBLEM?? AND BY THE WAY, THE IONIC BREEZE IS LOUSY,CHEAP AND NOT WORTH THE MONEY.
Angie
New Port Richey,Florida,
U.S.A.
YOU ARE SO RIGHT, DAVE.
#5UPDATE EX-employee responds
Tue, September 13, 2005
I DON'T KNOW DAVE, BUT I KNOW WHAT HE IS TALKING ABOUT. MY DAUGHTER WORKED FOR THIS SAME COMPANY AND AFTER 5 YEARS LEFT FOR THE SAME REASON AS DAVE. HE MENTIONED ALMOST EVERYTHING THAT MY DAUGHTER WENT THROUGH WITH THIS COMPANY. HOW CAN TWO PEOPLE WHO LIVE MILES AWAY HAVE THE SAME PROBLEM?? AND BY THE WAY, THE IONIC BREEZE IS LOUSY,CHEAP AND NOT WORTH THE MONEY.
Angie
New Port Richey,Florida,
U.S.A.
YOU ARE SO RIGHT, DAVE.
#6UPDATE EX-employee responds
Tue, September 13, 2005
I DON'T KNOW DAVE, BUT I KNOW WHAT HE IS TALKING ABOUT. MY DAUGHTER WORKED FOR THIS SAME COMPANY AND AFTER 5 YEARS LEFT FOR THE SAME REASON AS DAVE. HE MENTIONED ALMOST EVERYTHING THAT MY DAUGHTER WENT THROUGH WITH THIS COMPANY. HOW CAN TWO PEOPLE WHO LIVE MILES AWAY HAVE THE SAME PROBLEM?? AND BY THE WAY, THE IONIC BREEZE IS LOUSY,CHEAP AND NOT WORTH THE MONEY.
Dave
Blah,Florida,
U.S.A.
Been awhile huh?
#7UPDATE EX-employee responds
Wed, September 01, 2004
I thought I explained the quality of the product months ago when I made this thread? I'll tell you, I keep in daily contact with a bunch of employees. I also went back several times to say hello to a few old friends... Anyways, the quality is still the same, below par, and they ask MORE of the employees now than they did before. One of the friends I have there brought this up, which is a good explaination of how Sharper Image works. They contact whoever makes the products for example, Fisher. Tell Fisher, I want ..... and Fisher makes a model of it. Then goes and tells SI the price per unit, they go back and forth several times until they agree on the quality/price of the product. The laser of the CD isn't what Fisher first used, the material of the actual unit isn't the top quality Fisher first showed, its the 4th or 5th down the line, THATS what SI does. Don't believe me? Go, buy the product, make sure you purchase the RSG which is pure bullshit and check the quality first hand.... you do have 60 days to return it you too.
Ashlynn
New York,New York,
U.S.A.
Product Performance, Quality, and Reliability
#8Consumer Comment
Tue, August 31, 2004
Closeted man states,"Now, nothings wrong with peoples personal opinions or the way they rock the boat, but isn't it sad when of 10 stores, 3 managers per store (store manager, assistant, 2nd assistant) 25 are or look gay." ------------------------ Hey Dave, what does this have to do with the product performance/reliability? We all know what they say about people who are overly outspoken about gays... Time to focus Dave product performance, quality, and reliability. We don't want to know about your personal issues.
Dave
Doesn't Matter,Florida,
U.S.A.
They obviously don't hire people based on an IQ level.
#9UPDATE EX-employee responds
Tue, May 04, 2004
Pretty funny, Marc.... Check out some of the people working for them. You can sit there and bash me, its all fun, I'm out of that s**t company. Hiring only gay managers hasn't got a thing to do with how you're treated in the store you fool. It was a side comment on how some employees feel at less of an advantage from not being of the Gay decent. The point I was making which you seemed to more or less, ignore, was the value of the products speak for themselves. The returns in the store on some days are higher than the sales! The store was an A store, it had plenty of business, but the product quality is so poor, there was more $ in returns than in sales. Plastic pieces of crap from China is what will give you less value, not the managers being gay. Buy a warranty from NEW, its a good value Marc! BTW, you wouldn't happen to be "gay" would you?
Marc
Minneapolis,Minnesota,
U.S.A.
Based on your rant, Sharper Image.....
#10Consumer Comment
Mon, May 03, 2004
Surely doesn't hire sales associates based on IQ. If the managers are or in your words, "look gay", how does that rip off the consumer? Would I get a better value if the manager "looked straight"? Maybe they hired YOU because YOU "look gay".
