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  • Report:  #1473526

Complaint Review: The Money Source - Meriden Connecticut

Reported By:
THOMAS - Worcester, United States
Submitted:
Updated:

The Money Source
500 S Broad ST Meriden, 06450 Connecticut, United States
Phone:
(866) 867-0330
Web:
www.themoneysource.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I made my monthly payment through the company website.  The Money Source attempted to withdraw two (2) payments from my checking account resulting in three overdraft charges to my checking account. 

When I spoke to the customer service representatives of the company, each claimed they "have no control of the portal" and could not credit my mortgage account the $90.00 I was charged through an error The Money Source claims to have no responsibility for. 



1 Updates & Rebuttals

Kristi

Melville,
New York,
United States
Reply

#2UPDATE Employee ..inside information

Mon, April 08, 2019

Good Afternoon, My name is Kristi Schleicher. I am the VP of Customer Experience here at TMS. If posible I'd like to go over your experience with you. My direct email address is [email protected]. I look forward to working with you. 

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