- Report: #1328425
Complaint Review: The Midas Legacy - Winter Garden Florida
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Author Confirmed
Why?
The Midas Legacy
1220 Winter Garden Vineland Rd. #108 Winter Garden, 34787 Florida, USA
Phone:
+1 (321) 221-1113
Web:
The Midas Legacy [email protected]
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Midas Legacy Credit Card Rip off Winter Garden Florida
on the start of this I listen to a long video and they were supposed to send me Lesson 1 via mail
never recived Lesson 1 and they waited till time ran out still no lesson 1 and charged my CC.
when I asked what this charge was for they said lesson 1 and no refunds after 30 days.
they took money from my atm card which was to go to my car insurance and when I emailed them they
said no refunds. would of been nice if I would of gotten it .
1 Updates & Rebuttals
NAF
La Verne,California,
USA
Midas Legacy
#2Consumer Comment
Sat, December 24, 2016
First off, I want to sypathise with the complaint author for his/her experience. We have all (I am 99% sure) had similar experiences with businesses. However, I have been a customer of Midas Legacy for a little over 1 (one) year and have been very satisfied with their sevices.
As a small business owner myself, I am constantly evaluating my efficiency concerning my services, including fulfilment and customer service, as I am sure all legitemate, honest, and itegruitous business owners must do to be successful, and develop customer trust and loyalty.
However, we are all human, after all, and sometimes a customer slips through the evaluation process undetected. Then, it becomes difficult to analize what the heck may have happend while that customer order was in the void. It seems this is perhaps what happened to you.
I am NOT making excuses, or bellittling what has transpired in any way. Because, and I will admit, that the fulfilment of services by Midas Legacy have from time to time has been just this side of punctual (but only a couple times,really), and support was maybe a tad bit difficult (I was told later it was due to changes regarding employees). I am only saying that my over all experience with Midas legacy has been pleasent and fruitful.
Purhaps you could try explaining the situation again (and this time ask for a supervisor or the owner) and find out if they would be willing to either fulfil the order, or send a refund. They seem to me to be ratiomal people who do appreciate their customers.
