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  • Report:  #1238218

Complaint Review: The Alloy At Geneva Apartments - vineyard Utah

Reported By:
ceege - provo, Utah, USA
Submitted:
Updated:

The Alloy At Geneva Apartments
100 South Geneva Rd. vineyard, 84058 Utah, USA
Phone:
801-610-1622
Web:
N/A
Categories:
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Do not move into the Alloy at Geneva

I have never felt the need to warn the public before but I feel I must. We have been taken advantage of and lied to since the very first day.

We we're lured in by a "move in special" being told everything was included in the price they showed us. We have never once paid that price in-fact every month has been 3-4 hundred dollars more then we we're told. Utilities was supposed to be included, DirecTV was supposed to be included, and a few months into it we suddenly have an outrageous bill for all of these utilities. Our neighbors have even been asking if our rent keeps going up too so I know it's not just us.

The 2 bedroom apartments are already more than most mortgages on a 3 bedroom 3 bathroom house. If you're just one day late, not even a day, 12 hours late on rent then they make you pay a 10% fee of your total rent. What we thought was $1200 a month has never even been close to that figure. We added it up and our average monthly payments have been between $1600 - $1800. When we confronted the office manager of being lied to about cost she denied it and showed us in the contract where she tricked us.

The office manager Jen is the meanest, most unprofessional woman I've ever met. When I first met her, I gave her the benefit of the doubt thinking it was just a bad day but she got worse. Every week for the past month and a half we have come home to some three day eviction notice. She has been trying to evict us without giving our deposit back and is using our lease as an instrument to torture us. It has actually affected my work, relationships, and the harassment is like nothing I've experienced before. My home should be my place of Zen not the biggest source of stress in my life. I am not even including in this review half of what we've gone through or been robbed of. I feel I must warn the public not to come here and be taken advantage of, harassed, and uncomfortable in your own home. I've never felt the need to report something before until now. It's been that bad and I've already had so much money taken from me while fighting to comply to new rules or eviction notices on my door where they get to keep my deposit. 

I feel like I signed a contract for my soul with the devil the way Jen and the apartment treats everything the way they do.



3 Updates & Rebuttals

REASONS WHY I FILED

#2Author of original report

Tue, June 30, 2015

    Speaking with rhetoric, not in behalf of all but to most people who have and will read this, it's quite clear why I filed the report  (I also know this from asking multiple unbiassed parties what they thought after reading it without knowing I had written it. The message was clear and the full story will not be told as I won't disclose information that may link back to myself).

To answer both your questoins some of the contract was read and clarified WITH MANAGEMENT but then defined differently when I inquired about the problems I was having. Although, I admit I trusted too much and not all of it was read as we were eager to move in and trusted what we were told. You're both right, not completely reading was a mistake and lesson learned.  I learned my lesson in trusting a new complex, eager for tenants, at their word.  I did not fully take the time to read what ALL I signed. Though I did read some, that one's on me for not reading all. I learned my lesson and for that I take full responsibilty. However, lying and then belittling me with the contract when I tried to talk with the office manager later is wrong by anyones standards. Yeah, you have every right to envoke the policies on your contract and what I'm telling others is there's no forgivness, and over the top rude managment. 

However this is the point. As a business owner, I would have two choices of how I would respond to a tenant GOING OUT OF THEIR WAY to actually file a report.

1st- I would point at the contract and say that exact same thing. What proof does this person have that they were told one thing and signed another? That utilities are included, Directv, and the one that upsets me the most I cannot say because as I mentioned earlier, it gives away too much of who I am and so far I've spoken what others have experinced besides just myslef. Back to my point, this is exactly what has been done, well the contract says this and you signed so we we're shady but luckily you're trusting and didn't read the fine print. Honeslty, that wasn't even why I filed anyway but I'll finish up my argument. 

Option two for the business owner, look at this and try to do better. The fact remains, you needed people in here and enticing things we're said by your office staff that turned out to be the opposite of what we signed. In court, at least what I covered, your right and you may be all good. However, I don't know I'm having a lawyer review the contract now and I'll see. That's no threat so don't take it that way, it's me doing my due diligence.

My reason for writting this was I felt the need to warn people that myself and others living at the complex feel taken advantage of and there's nothing we can do about it. I used some harsh words like, "harrass" because I felt harrased. The two rebuttles are exactly what they love to say, "did you read the contract". In court, if it was to go there, that signature will be hidden behind of course. I would do the same if it was my business. The difference is I wouldn't let it get to that point. I would listen to my tenants, I would want them happy. I have no intentions of court, I want my deposit back and I want out. Until then, I feel ripped off, I really do , and as my right as an American I will excersice free speech. I do not wish bad upon anyone and I stand by what I say, I would choose a different apartment complex until things change around here. I'm uncomfortable in my own home and I don't wish that upon anyone. 


Robert

Irvine,
California,
USA
Did you read what you were signing.

#3Consumer Comment

Fri, June 26, 2015

So what is the full story here, because you are not telling it.

 

Is the rent specified in the lease different then what they are charging you?

Does the lease allow them to charge you 10% if you are even 12 hours late?

Was the utilities that you mentioned included in the initial rent?

 

Now, as for the eviction notices..what exactly is she using from the lease to evict(or in your words torture) you every week?  

 


Tyg

Pahrump,
Nevada,
USA
Did you read???

#4General Comment

Fri, June 26, 2015

 Sorry to say this but if this person keeps referencing the lease agreement then YOU DIDNT READ WHAT YOU WERE SIGNING!!!!!

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