Tid23
Huntersville,#2Author of original report
Sat, June 27, 2009
Well I've finally received my money back, I'll get to how I did that in a moment. I'm surprised (and appalled) at how many new complaints there are about this company. Not surprisingly, however, I hear they closed up shop on 3/9/09. I've read that they have done this a number of times, probably because after a while credit card companies won't allow charges from them because of the number of complaints. So add to the list of past names that I've found they have used: Testing Authority Work Alliance USWA Exam Registration Services US Work Alliance Exam Service ACD Testing Authority Their newest creation is UTEC or United Testing and Education Center. Selling the same junk and promises to unsuspecting victims until they close up shop and do it all over again. The CEO of Testing Authority is Tyler Long and someone else posted his contact information, I have not verified this but his work number should be 678-291-1317 and his home number is 770-368-1474 (although he's probably changed them by now). So onto how I got my money back, it wasn't too hard! I called my credit card company and filed a complaint. They did their investigation into the matter and determined that it was in fact a scam and got my money back for me, that's it. It took a couple months for everything to go through but it was worth it, they did all the work (I had to write out a report of everything that happened though). Its worth a try if you haven't done it yet. I've talked to Testing Authority a few times and I didn't think I'd ever get my money back from them. This is the only way I can see that you can get refunded (especially now that they have shut down). Also give the name of the new company to your credit card company. And if they decide not to give you a refund tell them that you won't support a bank that allows their customer's to get scammed and you're closing your account... see what that does. Finally, if anybody decides to file a class action lawsuit against this company please let us all know, I'm sure we'll be more than happy to tell our stories!
Anonymous_person
Atlanta,#3Consumer Comment
Sat, January 31, 2009
Lets go back to where you actually put down word for word what the ad says.. just a little refresher for you: NOT AFFILIATED WITH USPS WHO HIRES... What does that mean to you? Well, I can tell you what it means to me as a consumer. It means the ad was NOT placed by the United States Postal Service and that the company is NOT AFFILIATED with the USPS. Maybe you should go on and actually read the other postings and the answers to the postings that have been left in regards to this company. NO one guarantees you a job; NO one guarantees you how long you will have to wait; NO one guarantees you ANYTHING! What they do tell you is: You will be refunded upon your request if: 1. You fail the exam 2. You are not offered a job on your first interview 3. Once you complete your first full week as a new postal employee When you receive the materials, it goes on to tell you that you can also be refunded if: There are NO job openings within 100 miles within 12 months requiring you to take the postal exam 460, 473, or 473-C. It was your choice to make your purchase after reading in the ad, listening to the recording, and speaking to a representative to make a purchase. You obviously fully understood the company was not affiliated with you postal service, yet you agreed to make your purchase. That company didn't force your payment out of you and all they ask is that you go through the process that YOU agreed to. Now, instead of calling and demanding a refund, how about you call their customer care department and ask them to help you in moving forward. I can promise you that you will get much more information from them than the postal service will give to you. Try to remain positive. It's obvious you called because you need a position. Think about it like this, the postal service is not like burger king or mcdonalds; you can't just go in and ask for an application and to speak to a supervisor to get a position. This is a government position that you are trying to obtain, which takes time. Stop being so impatient, call their customer care department, and allow them to help you in moving forward. Hope this helps you. Sorry that you are irritated about the choice that you made. Just keep in mind that this was your decision and not the decision of the companies. All they are trying to do is help you to get better scores on that exam. Good Luck! Please give them a chance, they deserve it!