I went into Terry Shaver and decided to buy a car. I had already had a deal on a cheaper car with Ford(a great deal) but liked the Gran Am GT better. I gave them a price and insisted I would not go over it. It was 430 a month at 9.5% finance. It was a easy deal for them to make. They knew my credit was not great so I also told them if you can't do it let me know and I will move on. They had me there for hours(about 7) finally they said here are your keys, It's done. I signed the paper work...427 a month and the 9.5 finance. I was happy. I got a couple of calls from the Finance manager....Tom, asking me to return...he said there was something I had to sign so the seller..Tony...could get paid.
I work in commissions and realize this could be true so I said I would come back. I did not have a chance to return for about 5 days with a trip and my work as the reasons. So he ...Tom...called me at work and asked if he could come up to my job to have me sign the paper work. He told me he had to re-write the contract but it was "all good".
He came 35mins to my job and caught me extremely busy. I saw him waiting...so I called him up and had him pull out the paper work and I signed it without reading it. I did ask him if everything was the same as the original deal on my part. He said everything is the same. So I signed, without reading or even looking close. About four days later I got a contract in the mail that said I was paying 535 a month at 14.5% interest....almost 10,000 in just interest!!!!! I called Tom and he did not return my calls. When I did get him...he told me it was an error and he would fix it.
Finally after a week of waiting on him, I asked to speak to the owner. What I got was an acting General manager...The Owner. I was told, was out of town. The general manager, never denied that What Tom did was wrong, but he said it was my fault for signing it. We went back an forth about this issue. He would not summon anyone to tell the story, he just suck to the through out. I asked for my trade in back and for them to take my car back...they said they had already sold my car...They did nothing to try to help me....absolutely nothing. I asked several time for an audiance with the dealership owner and never...to this day has he agreed to hear me out.
I wrote to every agency I could think of...Better Business Bureau, Mayor, Congressman, Senator, Chamber of Commerance for Highland, ....about 20 letter to be exact. I got a few we are sorry...but....too bad replies...but most didn't even reply....or would say...try the Better Business Bureau.
I did finally get what looked like action in the form of a case on behalf of the Attorney General of Indiana, Jeff Modisett. He turned it over to Karen Stallworth File 99F228. About 6 weeks ago I got the final letter from Karen Stallworth saying the Terry Shaver, had not respoded to her invite to mediate a decision and thus she could do nothing further. She advised to to seek counsel.
I of course can not afford counsel, I am sure BIG TERRY SHAVER could wait me out. So my hope is that they get some bad publicity so they are at least sorry they screwed me...I hope some day laws are passed with the protection of the consumer in mind and not protect these big powerful companies. I will probably have to sell my few shares of my company stock so I can pay my bills. I will send you the original letter I sent to Terry Shaver and the others. They are more detailed as far as dates and times and names.