- Report: #460873
Complaint Review: Terminix - Plano Texas
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Terminix
608 Development Plano, 75074 Texas, U.S.A.
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Terminix Deceptive pricing and lies. Plano Texas
I am an angry former employee. I worked there under the guidiance of Chris Sharp and Roger Williams. This is not an attack on them or Terminix, but it will help you get the best pricing if you decide to go with them.
The company motto is God first. Chris Sharp has told his reps upon many occations to give customers the highest price, then pretend to call him to lower the price. This is standard practice. So what is wrong with that? Alot of the customers trust terminix because they are already doing business with them, so when you start high, and the person ask is it your best price and you look them in the eye and lie by saying yes, but if you need it lower I can call my manager, who will actually be his voicemail, then agree to change. that is very deceptive.
Another problem with that is now your best customers pay the highest price because they think you are being honest with them. If you call Terminix never take their first offer. Always request a graph. That graph will have your linear footage on it.
This is how you get the best price. 1) Take the linear footage of your home and multiply it by 4( Linear feet will be found on the graph). That will get you a great rate, and them a great profit. Know that when they come out they will try to charge you $6-$7 a linear foot. Alway do your own math. When they ask you what you want to pay that is your price and stick to it. If they as how you got it tell them that is your budget.
Never by a preventative termite treatment. Terminix practice is not to sale preventative treatments, but alot of your have been sold them. Never buy off of fear and urgency. That is the best selling point for a rep. Condusive conditions are just that. There is a place in Texas that is a conducive condition for termites. You can get a free inspection every year from Terminix. Use that free inspection every year. You will not have to purchase preventative, you can save your money until they are spotted. That is only if you are taking the free inspections.
They also have a Termite Inspection Protection Plan. It is a way for them to charge you $350 for a once a year inspection. The only use for this plan is if you find termites around your property, then clean those areas and call for a free inspection. The rep will gladly sale you termite inspection protection plan, and you can call them later for a free treatment. This is how you use greed to help you. If the saleman is truly honest he will not find anything and will not offer anything not needed.
Another practice that was taught was you cannot tell old damage from new damage. Youu cannot tell if the termite tubes are truly active or not. These are also false statements. If a tube is present break it open, and if there is termites, then it is active. If there is not termites, then watch it. If they are active termites will come back and repair the tube.
I hope this helps. I hope your termite problems are easily resolved. If you get a quote from terminix and don't like it call me and I will get it lowered. (((REDACTED))) P.S. You should probably be in the Dallas/Plano area.
Reggie
Allen, Texas
U.S.A.
Click here to read other Rip Off Reports on Terminix
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
The company motto is God first. Chris Sharp has told his reps upon many occations to give customers the highest price, then pretend to call him to lower the price. This is standard practice. So what is wrong with that? Alot of the customers trust terminix because they are already doing business with them, so when you start high, and the person ask is it your best price and you look them in the eye and lie by saying yes, but if you need it lower I can call my manager, who will actually be his voicemail, then agree to change. that is very deceptive.
Another problem with that is now your best customers pay the highest price because they think you are being honest with them. If you call Terminix never take their first offer. Always request a graph. That graph will have your linear footage on it.
This is how you get the best price. 1) Take the linear footage of your home and multiply it by 4( Linear feet will be found on the graph). That will get you a great rate, and them a great profit. Know that when they come out they will try to charge you $6-$7 a linear foot. Alway do your own math. When they ask you what you want to pay that is your price and stick to it. If they as how you got it tell them that is your budget.
Never by a preventative termite treatment. Terminix practice is not to sale preventative treatments, but alot of your have been sold them. Never buy off of fear and urgency. That is the best selling point for a rep. Condusive conditions are just that. There is a place in Texas that is a conducive condition for termites. You can get a free inspection every year from Terminix. Use that free inspection every year. You will not have to purchase preventative, you can save your money until they are spotted. That is only if you are taking the free inspections.
They also have a Termite Inspection Protection Plan. It is a way for them to charge you $350 for a once a year inspection. The only use for this plan is if you find termites around your property, then clean those areas and call for a free inspection. The rep will gladly sale you termite inspection protection plan, and you can call them later for a free treatment. This is how you use greed to help you. If the saleman is truly honest he will not find anything and will not offer anything not needed.
Another practice that was taught was you cannot tell old damage from new damage. Youu cannot tell if the termite tubes are truly active or not. These are also false statements. If a tube is present break it open, and if there is termites, then it is active. If there is not termites, then watch it. If they are active termites will come back and repair the tube.
I hope this helps. I hope your termite problems are easily resolved. If you get a quote from terminix and don't like it call me and I will get it lowered. (((REDACTED))) P.S. You should probably be in the Dallas/Plano area.
Reggie
Allen, Texas
U.S.A.
Click here to read other Rip Off Reports on Terminix
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
