- Report: #1476022
Complaint Review: Tennessee Wholesale Nursery LLC - Altamont TN
Reported By:
Jolanta -
Manassas, Virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Tennessee Wholesale Nursery LLC
12845 State Rt 108 Altamont, 37301 TN, United States
Phone:
SALES: 931-692-4252
Web:
https://www.tennesseewholesalenursery.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tennessee Wholesale Nursery LLC They sent the wrong items, in bad condition and refused to ship what I ordered. Stated that they have a warranty to substitute plants Altamont TN
I ordered 100 ostrich feather fern rhizomes from them on March 1 to be delivered as soon as possible. Two weeks later , when there was no email from them informing me about the shipment details, I wrote to them. Finally, after several emails back and forth, they were going to ship them.
I received the package yesterday, on March 25. Unfortunately, even though on the outside of the plastic garbage bag there were words written that it was ostrich feather ferns, inside were half rotten christmas ferns. Easy to tell the difference between those two, epecially since I already have hundreds of the Christmas ferns growing. I wrote to them immediately.
They answered today. After 4-5 emaill exchanges, their final word was that they have the warranty to substitute items. I told them I will dispute the charge and what do they want with those sorry looking plants they have sent. They stopped answering. I placed a dispute with my Citibank card; I refuse to pay for plants I did not want to buy. And I will not pay to ship them back. I am so dissapointed.
