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  • Report:  #130400

Complaint Review: TCA Fulfillment Services - New Rochelle New York

Reported By:
- Harrisburg, North Carolina,
Submitted:
Updated:

TCA Fulfillment Services
P.O. Box 821 New Rochelle, 10802-0813 New York, U.S.A.
Phone:
914-6330663
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Purchased a Pyxscape 17 inch LCD from Buy.Com on 11/30/04, Buy.Com did not fill the order until 1/05/05. I sent in my 100.00 rebate on 1/5/05 to TCA which clearly states the following on the rebate form :

Valid Purchase Dates: 9/14/2004 to 1/31/2005

Postmark by: 2/20/2005

Received and email from TCA stating the following:

"Unfortunately your rebate is denied for the following reasons:

ORIGINAL PURCHASE NOT DURING REBATE PERIOD

REQUEST POSTMARKED AFTER CLOSE OF PROGRAM DEADLINE

PURCHASED 11-30-04 -- POSTMARKED 01-05-05"

Last time I checked 11/30/04 as well as 1/05/05 are all within the time frame stated above. I try to call TCA but only get a busy signal.

Ron

Harrisburg, North Carolina
U.S.A.


1 Updates & Rebuttals

Fairbanks

Omaha,
Nebraska,
U.S.A.
$100 REBATE FOR PYXSCAPE 17 INCH LCD MONITOR REBATE

#2Consumer Suggestion

Thu, February 17, 2005

Ron, I had Exact same situatiation. Bought 17 Pyxscape on 12/21/2004 and postmoarked 12/27/2004 got denied. Yesterday i wrote to : [email protected] Just gave details. Date bought and Postmarked and what the details of the offer were. I was and still am clearly within the guidelines. Today, i got an email saying the rebate was approved. I checked status and the status was changed from denied to pending aprroval. I will beleive it when I get the check but send them an e-mail. It may be worth the $100.00 they owe us. Good luck. Dino FYI [email protected] and 1-800-390-2344 were not found anywhere on the thier website, I found them on here. This site is a great resource.

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