- Report: #135419
Complaint Review: TCA Fulfillment Services - New Rochelle New York
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Author Confirmed
Why?
TCA Fulfillment Services
145 Huguenot St., Ste. 105 New Rochelle, 10801 New York, U.S.A.
Phone:
914-633-0977
Web:
N/A
Categories:
Business Rating:
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TCA Fulfillment Services Rebate ripoff, fraudulent denial of rebate, claimed rebate postmarked after deadline New Rochelle New York
My rebate was denied by TCA, claiming it was postmarked after the postmark deadline. I sent in the rebate a day after the purchase of my laptop, 1/17/05. TCA claimed it was postmarked 2/09/05...almost 1 month later! I knew something wasn't right.
I called TCA and asked for either a copy of the envelope or the original. The rep hung up on me! My fiance also called TCA and spoke with a rude and unhelpful rep who said there's nothing they can do. He asked for a supervisor and she said he is not available and would be in a meeting all day.
We went back to the retailer where we purchased the computer to ask for help. So far, they promised a resolution. We'll have to wait and see. Unless you're getting a manufacturer's rebate, do not purchase anything that comes with a rebate that is processed through a fulfillment center...specifically TCA.
Kitty
Sunnyvale, California
U.S.A.
I called TCA and asked for either a copy of the envelope or the original. The rep hung up on me! My fiance also called TCA and spoke with a rude and unhelpful rep who said there's nothing they can do. He asked for a supervisor and she said he is not available and would be in a meeting all day.
We went back to the retailer where we purchased the computer to ask for help. So far, they promised a resolution. We'll have to wait and see. Unless you're getting a manufacturer's rebate, do not purchase anything that comes with a rebate that is processed through a fulfillment center...specifically TCA.
Kitty
Sunnyvale, California
U.S.A.
