- Report: #1091164
Complaint Review: Tax Defense Network - Jacksonville Florida
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Author Not Confirmed
Why?
Tax Defense Network
13901 sutton park Dr south ste 220 Jacksonville, 32224 Florida, USA
Phone:
8778565118
Web:
www.consumertaxreviews.org
Categories:
Business Rating:
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Tax Defense Network consumertaxreviews.org Tax Defense Network Lied to my husband and I and Scammed us with phony website!! Jacksonville Florida
BEWARE OF TAX DEFENSE NETWORK they are a bunch of lying scam artists!!!!!!!!We needed help with our irs problem, my husbands accountant did not pay our businesses payroll taxes. We only found out once the irs levied our accounts. I looked online for proffesional help and came up with a hanfull of firms specializing in "tax debt resolution". I searched for info and compared the companies, I read reviews and decided to go with the top rated choice which was tax defense network. Only after months of getting strung out by there lies and paying them more and more money did I find out the true nature of this company. They are scam artists. they will say anything to get your money. They say its a "FLAT FEE" but once they have you they keep coming up with "new findings" that were "not included in the fee arangement" and demand more money or they will just stop doing anything and forget you exist. I am suprised that the florida bar is so accepting of this company and their lawyers neglegence and deception.
I am writing this to stop others from making the same mistake. The consumer review website I used to pick a tax company, Consumertaxreports.org, is a fake rating site run by Tax Defense Network. I now know this is a BS site that tax defense network owns and uses to trick people like me into thinking they are looking at objetive third party review. I dont know how it is legal to do this but after dealing with those @#%$#$% I am not suprised by anything. They sound so sincere on the phone and "help you research", everything they say is slick and they are excellent at slowly drawing you in, but once they get you it all changes. I wish I knew this before i gave them $11,900.00, the money we were going to use to take our annual family vacation. Now I am no closer to resolving by irs problems,I must find a legit company to help but have no money left for this as tax defense has taken us to the cleaners.
DO NOT FALL FOR THIER DECEPTION. DO NOT DO BUSINESS WITH THIS COMPANY!! If you have been deceived and ripped off like me. CALL THE FLORIDA ATTORNEY GENERAL at 866-966-7226 or 850-414-3300 and let them know. It is the only way to get justice for the sleaze they are doing. The owners of this company have already been shut down once and just changed names, they will keep ripping people off until they are shut down again for good.
3 Updates & Rebuttals
TDN Representative
Jacksonville,Florida,
We have investigated this complaint and deem it to be fraudulent
#2UPDATE Employee
Thu, October 17, 2013
We have concluded our investigation into this complaint and deem it to be fraudulent. No further action will be taken and the matter is considered closed without warrant or validity.
Our process in handling complaints involves an immediate, five step in-depth investigation, incorporating information technology, telephone communication, email correspondences, assistance from the BBB where applicable and, most importantly, an open dialogue with the client.
Each step of the process has been done in accordance with our policies and procedures. This alleged “client” failed to provide any evidence to show they engaged our company to provide tax services. Therefore, we conclude that by placing false information about us online, this reviewer committed cyber fraud.
TDN Representative
Jacksonville,Florida,
We have not yet heard from you.
#3UPDATE Employee
Wed, October 16, 2013
We have not yet heard back from you. We have searched our database using the details provided in your complaint and have not found any clients with the situation you describe. We continue to encourage you to contact our Director of Client Care, Lee Singleton at 877-856-5118.
Tax Defense Network provides tax debt resolution services to clients all across the country. Our focus is to negotiate the best possible tax resolutions for every client.
We encourage all clients to do their research before they choose to hire us or any other tax resolution company. We agree that there are many less than scrupulous companies out there. Tax Defense Network is not one of those companies. We have helped thousands of people achieve successful tax resolutions. To date, Tax Defense Network has helped resolve over $120 million in client tax debt.
We do take this complaint seriously. Again, we invite you to contact our Director of Client Care, Lee Singleton at 877-856-5118 so we can find a solution together.
TDN Representative
Jacksonville,Florida,
Tax Defense Network is dedicated to resolving this issue. Please reach out to our Client Care.
#4UPDATE Employee
Fri, October 11, 2013
We are very concerned to hear about your experience with Tax Defense Network and we apologize for any hardship you have experienced. We strongly urge you to contact Lee Singleton, Director of Client Care Services 877-856-5118 at your earliest convenience. We are dedicated to resolving this issue with you in any way we can. Tax Defense Network is dedicated to providing its clients with quality service and is always troubled to hear that any client has a less than satisfactory experience with us. We would like to resolve this matter and help you and your family as soon as we can.
