Complaint Review: Target Stores - Kennesaw, Cartersville Georgia

Alot of the display furniture like stated above is pretty crappy and not put together too well. Alot of it is put together not from the same boxed type furniture we sell but other boxes specially shipped to our store. After the furniture is made it sits in a back for awhie and gets all scratched up, dinged etc... as it's hard to move around with a dozen or so pieces of furniture sitting on the floor in the backroom next to all the pallets etc... If you really wanted that piece of furniture then why not try the online website for Target? We actually sell alot more on our website then we do in our stores. I know cause some times we get in stuff that customers return that they bought online and we have to fit it on the store shelve anywhere we can cause it's something we don't carry.

I am astounded by your attitude. You make it sound like you believe that Target OWES you, since you chose to return to the store to purchase your merchandise after it was already sold out. I can't believe your attitude about the store donating the displays to a homeless shelter. Again, you act like they OWE it to you to sell it to you instead. I hope that you are never in a situation in which you are homeless and some crotchety excuse for a human being throws a fit when someone tries to generously donate something to you. In addition, you question why Target would sell something at all if it is not meant to last?? Uhhh... you are shopping at TARGET! What do you expect for a $99 desk? You'd be lucky if the desk made it home alright before it started falling apart! Have you ever heard of the phrase, "you get what you pay for?" Methinks you could benefit from an attitude adjustment and a lesson in common manners and decency. Perhaps if you learned how to deal with others better, you would not have such issues while shopping at retail establishments.

Displays cannot be sold until it is the very last item of a clearance item, some items will not be sold either because of liability concerns(built instore with the minimum of screws or bolts) or because they are just fake(electronic items are a good example). Also it could be due to the fact that we simply don't own the item, some manufacturers retain ownership of display items. Now saying that when I sell a display item, summer clearance was fun for this reason, it is was the disclaimer that it is sold as is and cannot be returned to the store. The manufacturers warentee is still valid however. Selling a display item is also often at the LOD's (Leader On Duty) discression and comes with an additional 30% off (In our store at least). Please take into consideration that these sales are often nationwide and puts a huge strain on the manufacturers too and they simply cannot supply the stores with enough items. Lastly I would like to point out that while the information you was given may of been incorrect, most people aren't perfect and can forget the correct information to give you or simply don't know also you could of called ahead to find out if they had a certain item in stock. I am always happy to assist guests in locating an item they are looking for, I'll even hold it for 24hrs! 1 thing I have to ask is, why would they be putting an item together for a display if its going on clearance a week later?

After wasting time and effort with the 3 local Target stores I just watched the sales at the various office supply stores and within a few weeks I found a considerably better item than the Target desk and at the same price I was going to pay for the T. desk. I did have to put it together myself, something I really hate doing, but it is longer, wider and better wood than the pressed/laminated stuff that T. was selling, so I ended up doing OK except for the aggrevation of having to deal with T.

Actually... Most of it is thrown away. Some displays that are in excellent condition may be given to goodwill or the salvation army, but most is so bad that it is thrown away. Fact is, most of the items are built by employees or contractors who arent looking to assemble the items correctly or functionally, but rather in a state that you can see them (so you can measure and what not) and assemble them yourselves. Policies in the past had let those items be sold off the floor, but lawsuits and general dissatisfaction has changed that policy. That furniture sits up there for at least a year, touched by anyone who passes by (brobably riddled with germs, bacteria, viruses, etc) alot of people arent gentle with them either, thus why they begin to fall apart. You really dont want the floor models, especially considereing that the integrity of the furniture has already been compromised because putting them up on those shelves requires someone to drill holes in the base of the peices so that the wouldnt fall on people when they messed with them. Your best bet to getting that peice was to check online, otherwise you were out of luck. sorry. As an aside, only working electronics, and some display garden furniture is allowed to be sold after they have been discontinued at our store, and policies can change from store to store depending on who is in charge. genrally i find that the furniture that is bolted down cannot be sold.