- Report: #1417475
Complaint Review: T- mobile drive & sync -
-
Author Confirmed
Why?
T- mobile drive & sync
United States
Phone:
1800936-8997
Web:
www.tmobile.com
Categories:
Business Rating:
(0)
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T- mobile drive & sync sold defaulty devices and refuse to acknowledge it Nationwide
I was on my way to work mid October and the two weeks before I staeted to have car issues from hell but this night my car over heated on a mt road acoworker saw & stopped to give the 2 other coworkers riding with me a ride up the mt to work.
One of the coworkers that was riding with me called her x to help me take my van back to town I missed work that night.
The next day we were working on the car & while we were talking with her brother about the series of things that had happened for the last 2 weeks I mentioen it all started right after I bougt the T-Mobile Drive & sync : then he said his sisters car had the same issues, and she bought one of those hot spots too (pun intended)
Then wefigured out we had both bought t-mobile drive and sync hot spots at practically the same time .
But she was working with in S Dakota & I was in Colo Mt. region.
That was why she had to change assignments and why she needed a ride to work!!
So when Her car over heated she was not so close to help as I and was forced drive her car to it's death.
She also said this device would say out of range when I was sitting in the drivers seat and it plugs into the scanner plug directly below the steering wheel.
i had already reported that to T-mobile, and had one of the reps from a s Denver store try to help mehehad no luck and told me to call tech I had already they tol me to have a store rep look at it.
T-Mobile refused to give me a refund saying the grace period was over even though they had on record I had not used it since I got it & the dash lights and head and tail lights went out right after the first time the van started over heating
i replaced raidator cap then the lighting problem thelast thing the scaner had no power going to it and my radiator fan wires shorted out and fried at the same time.
Even though i found it strange all the wiring issues started about a week after I got the drive and sync I wasn't covinced untill I found out my coworker had the same thing happen with the raidiiiator fan wires and scaner when she had bought it stricly for the road side assitance and it left her out in the middle of nowhere and no wireless no phone service.
With no backing by T-Mobile for either one of us.
I was forced to buy a car that i can not afford the payment the car dealer drove me from Denver to Frisco because the bank messed up the paper work so bad
i had to take the bus back down andwas late for work by the time they got it all in order I ended upspending 3 days in the bank and no refund for the device they are still charing me for.
She is still without which is another story.
If anyone else has had similar issuews I woul love you to step up so T-Mobile can see I did not make this story up!
