- Report: #646361
Complaint Review: SwipeAuctions.com - Internet
Reported By:
Bruce3404 -
Eugene, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SwipeAuctions.com
3124 S Parker Rd, Aurora, Colorado Internet, United States of America
Phone:
Web:
www.swipeauctions.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SwipeAuctions.com Swipe Auctions Will Swipe Your $$$$ Internet
Beware the Swipe Auctions website. Under the guise of collecting information for bidding, they will charge your credit card for $159. Read the fine print! While they offer a refund, the process is cumbersome and involves filling out a three page form, mailing it, and then they require that the mailer contact the company for a refund in two weeks.
Instead, I am simply reporting them to my CC company and asking that the company dispute the charges for me. If these folks had any integrity, they would have made it clear on the enrollment form that the enrollee's credit card would be immediately charged.
Instead, I am simply reporting them to my CC company and asking that the company dispute the charges for me. If these folks had any integrity, they would have made it clear on the enrollment form that the enrollee's credit card would be immediately charged.
2 Updates & Rebuttals
SwipeBids
USASwipeAuctions
#2UPDATE Employee
Wed, October 06, 2010
Jennifer
Head of Customer Service
Our Winners: http://www.swipeauctions.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipeauctions.com/world_vision_charity.php
Our Customer Service Page: http://www.swipeauctions.com/contact.php
-->
Good Afternoon Bruce3404,
My name is Jennifer and I am the Head of Customer Service for SwipeAuctions. I am very sorry that you feel misled by our registration page as that is not our intention. We do have a disclosure directly above the "Start Bidding" button which finalizes the registration to notify customers that they will be charged.
If you are still looking to receive your refund or have any other concerns I would be more than happy to assist in providing you with a positive resolution. Please contact me personally at [email protected] and please include your first/last name, user name, email linked to the account and the link to this post.
I hope to hear from you soon.
Regarding,
Jennifer
Head of Customer Service
Our Winners: http://www.swipeauctions.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipeauctions.com/world_vision_charity.php
Our Customer Service Page: http://www.swipeauctions.com/contact.php
Penny
Mission Viejo,California,
U.S.A.
SWIPE AUCTIONS
#3General Comment
Fri, October 01, 2010
The exact thing happened to me last week. Luckily, my bank's fraud dept called me to see if I was aware of the charge. Of course, their fine print may say $159, but I didn't see it. It took almost 6 days to credit me my $159...No matter how tempting it is, don't. I would like someone to comment that actually bid for an item that was way over $159 joining fee!!
Mission Viejo, CA resident
