Complaint Review: SUPERIOR HOME BUSINESS CONSULTANTS - COLLEGE STATION TEXAS

I am filing the rebuttal to provide TRUTH. While reading the guideline and policies Rip Off Report clearly states "you are not allowed to post phone numbers or addresses of people" which have clearly been violated by Patrick Farrell of Arizona, so not sure why this is claim is even online.

Never the less, let's get to the facts as to WHY I have to take the time to address a TOTAL fabrication.

I am not one for speaking ill of anyone but Patrick Farrell of AZ is basically calling me a thief.

My reputation and family's livelihood is at stake. 

So please allow me to present the facts....

I am a Christian businessman with a successful entrepreneurial career that spans 43 years and have built 6 companies in Texas during that period. My current company Superior Home Business Consultants (established in 2006) provides digital educational products, (not books and they are not available in the library) as Patrick Farrell of AZ claims. We also provide business coaching, personal mentoring and advanced business training, along with some of the industry's most current business automation tools. Me and my team work tirelessly to make sure our global clients have what the need to become successful online entrepreneurs.

Patrick Farrell responded to one of our ads originally on December 30, 2019. We scheduled an initial conversation. After several conversations he disappeared.

He then responded again on Friday April, 3 2020. We had several conversations and I showed him our products, our training and support and discussed his business desires.

Patrick said that he was glad to see we are still in business. I thanked him and told him we have been in business for 14 years and Lord willing were would be here another 14 years.

Patrick said the reason he disappeared previously because he is struggling with Bi-Polar and self esteem issues. He said he really needed someone to believe in him and show him a better way to make a living. I told him that if he was serious about owning his own online business and could commit to the necessary requirements. (Product purchase, 2-3 hours per day to attend training) that we would be happy to help. After several conversations he said he wanted to buy our $3.500 product package, but only had $2,000 available.

I told him since he had been so candid with me about his condition, and since this was his 2nd time investigating my company, that I would invest $1,500 to assist in his new business start up, which I did. On April 4th he called me and decided he would take me up on my offer (financially and to help) When it came time to pay his $2,000 for our products, he wanted to send it via Zale. I told him the problem is Zale is not normally for business and it has a limit of $500.

He processed the payment for $500 on April 5, 2020 and promised to pay the balance of $1500 the very next day. I told him that I trusted him and gave him access to download his $3,500 product package and scheduled him for personal one on one training with me the next day. We provide 3 (1 hour) strategy sessions with every client to set up their business tools, and websites and "game plan" for their success. 

On Tuesday April 6th I began our 1st of 3 strategy sessions with Patrick Farrell of AZ. without asking him for payment. I set up his websites as promised and sent him several of our proprietary documents, including our company's Success Blueprint Checklist, Some of my previous advertisements for him to use, my personal call Scripts and more. Then we scheduled his next strategy session. When I asked Patrick Farrell of AZ if he made the final $1500 payment he lied and said that Chase bank had frozen his account and he would go to the bank and clear it up. I said no problem keep me posted and I scheduled Strategy Session #2.

I sent him a Purchase Order document/ Receipt for product payment, which explains that due to the access to digital products than can be downloaded and being given proprietary business documents that have taken decades to develop, there ARE NO REFUNDS. He signed the document and returned the executed document. See attached. 

On April 7th we met again for over an hour and I shared my plan on how he should proceed in setting up his business. I gave him homework to: 

1. Create New Business Email

2. Professional email signature

3. Provided ideas for business names

4. Provided him ideas for possible company name for his new business 

5. Had him set his "Hours of Operation" for his new business and commit to that time frame. 

6. And much more proprietary strategies too numerous to list here

I asked Patrick if he had cleared up the bank manner and he said he had and would NOW be sending the balance via wire transfer.  So, I provided him my company's bank wire information which includes routing and bank account information. But in truth the bank NEVER froze his account for fraudulent activity; he was just stalling and getting everything he can from me. 

On April 9th we had our 3rd and final strategy session which also last over an hour. We were now set to place ads and I offered to talk to his new potential customers while he listened and learned. However, I told him at this point we need to settle up on the payment before we can move forward. He lied and said he would wire it today. I sent him a Purchase Order document/ Receipt for product payment, which explains that due to the access to digital products than can be downloaded and being given proprietary business documents that have taken decades to develop, there ARE NO REFUNDS. He signed the document and sent it back. 

So again, I trusted Patrick and helped him set up an account so he can start advertising.

On April 14th we were supposed to get together the next day and create an Ad for his new business. He contacted me and said I have new potential customers coming in from my ad, when are you available to talk to them? I asked him how; we had not yet created an ad for you? He said "I just took your current ad" and placed in my account. Which is theft in itself, and can get my company banned from that advertising medium for exact ad in two accounts? 

On that day I asked Patrick if he had processed the wire transfer.

He said I decided to mail you a "Personal Check" No problem I said if that is your desire. 

The check came in and we deposited in our business account.

Then I get a notice from my bank that Patrick Farrell's Check had bounced!

When I asked Patrick Farrell of AZ about it, he continued to lie and say it still part of the Chase bank fraud issue and due to Covid, he could not get to the bank and clear it up but he would fix it.  

That week, I spoke to 15-20 of Patrick's new potential clients for/with him and continued to allow him to attend our team trainings.  Come to find out, Patrick put a "stop payment on the check" immediately after he mailed it but NEVER told me.

He continued to lie and take my personal training and attempts to help close sales and never intended to pay me. But after a heartfelt conversation he sent the balance of the purchase of $1500. 

Then when Patrick realized he could NO LONG lie his way out of it, he want to renegotiate the agreement he made with me several weeks prior.

He sent me the following email:

Dear Ed,

I am struggling with the idea of going forward.

I am 66 and have $7,000 to my name, my SS pays my rent here with my brother.

Giving up $2,000 is a big deal for me, I have no income.

The banks issues made me pause and think this may not be a good idea.

I was wondering if you could defer the $1500 by hopefully I make my qualifying sale to you,

then pay you from the second sale. This would instill confidence and financial and mental balance.

Otherwise I am very stressed about the money.

I joined because your e mail said I could make $10,000-$20,000 in 60-90 days.

If that is the case then by all means I should go ahead.

You said you made $24,000 last month. You could do me a favor and defer the $1500.

But that is up to you. You are very meticulous, wise and knowledgeable in this arena.

I feel like a bull fighter without a cape.

Please let me know what you think. Long term if this is legit that I could get 5 figures

in a few months time then that would solve a lot of issues.

Sincerely 

Patrick

After this email, I knew he could no longer be trusted to attend my company's TEAM TRAINING calls. However, I continued to help him until a week later, then I see this post on Rip Off Report.

When I called Patrick Farrell of AZ and asked him why he posted these lies? Patrick Farrell of AZ said 

"I have always had a problem with lying and I'm sorry. I will contact Rip Off Report and get them to remove the post. I know I signed an agreement with No Refunds, but I didn't know what to do to get you go give me money back." 

I explained to Patrick, you have your product, you have taken 30 days of my training, a business takes longer that 30 days to become successful, you can't expect me to refund your money! Business does not work that way. 

A few weeks later, I have deputy knocking at my door and Patrick lied to a lawyer is now suing me for $2,000! 

Imagine that?? 

While I am truly touched for Patrick's emotional situation, there is NO REASON to lie about me or my company. Patrick Farrell of AZ. is the one who deceived a trusting person (ME). Now he is out to try to tarnish my reputation. 

As a Christian, I will to help people in need, but this is out of line! 

This is the Truth......

Does anyone truly believe that is we were deceiving people, HE would be the only complainant after 14 years in business and thousands of satisfied clients?

Thank you for allowing me to provide truth to the situation