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  • Report:  #1424845

Complaint Review: Superbderma - Internet

Reported By:
Darlene - Ponder, Texas, United States
Submitted:
Updated:

Superbderma
Internet, United States
Phone:
844-883-8244, 844-8838822
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

On the 5th of January, I purchased one of the creams. On 21st of January they charged my account 172 dollars for the 2 creams I was sent in the mail just the week before. On 22nd of January, I called them and told them I had only received them last week. Guy on phone was very rude, said it was a 14/day trial from the day you purchased it, not the day you received it. And then said his records showed I received it on January 13th. ( even if true, that's only 8 day trial) The company said if I had called within the 14 day trial, I would not have been charged and could have kept the product.

I had no idea it was a 14/day trial in the first place! No where on site did it state that. They guy would not refund my money. I searched emails, and could not find any confirmation email from the company. I searched the name of the cream (Opulent Derma, and a different company pops up, advertising the product, but in different packaging. There is no company name on product, only the 844-883-8822 number. I searched that number and no company pops up under that number. My guess is, they scam a few people, take down their advertising, then repackage product under different company name.



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