- Report: #178427
Complaint Review: Sun Devil Auto - Chandler Arizona
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Sun Devil Auto
Chandler Rd. Chandler, 85225 Arizona, U.S.A.
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SUN DEVIL AUTO Cheap Parts, Bad Warranties! They Turn Nasty Once Your Confront! Bringing in my car to them was like opening Pandora's Box, one problem after another! Chandler Arizona
I gave Sun Devil Auto a fair shot. They gave me parts I didn't need, and neglected the true problem. Three of the cheaply constructed parts them gave me didn't even last six months, and then they fought me over the warranty process. I gave them the benefit of the doubt, but over time and much expense later, I learned my lesson not to trust them. They use the cheapest imported parts and evidently their mechanics are imcompetent because after I took my car into them three times in the same weeks and left their service center with their word that my car was fixed... my daughter and I were stranded on the highway later that evening. Sun Devil has regard for their consumer's personal saftety. Sun Devil knows that most people can't afford to sue over bad car repairs, and that's why they get away with murder... but if you've had bad service from them, please do your fellow mankind a favor and share your story and help spare others a similiar miserable and over the long haul, highly costly experience!
John
Chandler, Arizona
U.S.A.
John
Chandler, Arizona
U.S.A.
1 Updates & Rebuttals
Nathan
Tempe,Arizona,
U.S.A.
Sun Devil Auto's Response
#2UPDATE Employee
Fri, March 10, 2006
I am a Customer Service representative for Sun Devil Auto. We are very sorry that you may have had an unsatisfactory experience and we would like an opportunity to resolve this issue. Please contact me directly by going to our web site, www.sundevilauto.com. Click on Customer Service and fill out the form provided. Someone from our staff will contact you. Sun Devil Auto is family owned and operated. Since 1978 we've established a premiere name and solid reputation in the valley's auto repair industry. We've built more than 20 store locations and it's with great pride that we confidently offer professional, friendly service while caring for our customers. We employ ASE certified technicians. Our staff completes a comprehensive training program before they take to the shop, so you can be assured that your vehicle is in competent, capable hands. We guarantee our work in writing and only perform the work you authorize. Sun Devil Auto is a proud member of the Better Business Bureau. If for any reason you are not comfortable in contacting Sun Devil Auto then the Better Business Bureau might be a solution. They will listen to your complaint and contact us for a resolution. They will even arbitrate the matter if necessary. Thank you for the opportunity to remedy this situation. We appreciate your business and hope to hear from you directly.
