• Report:  #3921

Complaint Review: SULLIVAN DODGE - DeLand Florida

Reported By:

South Woodland Blvd DeLand, 32720 Florida, U.S.A.
Tell us has your experience with this business or person been good? What's this?
Dealer - Sullivan Dodge

Salesperson - Coleen Morgan

Problem - I requested that she check into the possibility of me trading in a 1998 Mercury Mountaineer on another car. I was advised that as I was upside down I would have to come up with a very large downpayment. The amount talked about was $14-14,500 I would be allowed. As the payoff is aproxx. $19,600 I selected not to and purchased anyway.

Four days later the salesperson son (also salesperson) advised that they took in a car like mine except its wasn't four wheel drive and allowed that owner $18,000 and sold it for over $20,000 as I spoke with the new buyer two days after that.

I advised Coleen that this really poor business as I had purchased over five cars from her and the dealership. In speaking with some of the garage workers, they dont' purchase their cars there because they are taken advantaged of.

If you want honest and fair dealings with this dealer, it isn't possible. Based on my experience, they lie when dealing with some of the public.

Stay away from "SULLIVAN DODGE" and if you need a Jeep in this area, try Jon Hall in Daytona.

1 Updates & Rebuttals


The Sales Manager has been removed for this many reasons that placed this dealer in a very poor light.

#2Author of original report

Tue, April 29, 2003

This update is long in coming as I had forgotten about this after my last update which somehow didn't make it to the net. As I previously stated, I had a very poor experience with this company and since that time I learned that Coleen Morgan was not the problem but the Sales Manager. He has since been removed for this many others reason that placed this dealer in a very poor light. Since that time, I have not purchaed any autos there but am now. My son has purchased from Ms. Morgan since the problems and had a fine experience. I purchased over seven autos and trucks from this dealer before the sales manager took over during that period and he is now gone along with the damage in caused this company. I wish to thank Rip-off for allowing me to update and correct the presious information so the record is now straight.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!