- Report: #1433927
Complaint Review: Straight Talk - Miami Florida
Reported By:
Buyer Beware -
Fresno, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Straight Talk
Miami, 33178 Florida, United States
Web:
https://www.straighttalk.com/wps/portal/home/support
Categories:
Business Rating:
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Straight Talk Straight Talk, Inc Attention: Executive Resolution Department 9700 NW 112th Avenue Miami, FL 33178 Unauthorized Charge to Credit Card Miami Florida
No idea how information was obtained, never have purchased Trac Phone used my Credit Card with my information twice, I finally had to close out my Credit Card. Straight Talk not helpful wanting my information. Yeah right after they committed fraud. Ugh
1 Updates & Rebuttals
Tracfone
United StatesStraight Talk Straight Talk, Inc Attention: Executive Resolution Department 9700 NW 112th Avenue Miami, FL 33178 Unauthorized Charge to Credit Card Miami Florida
#2UPDATE Employee
Thu, April 26, 2018
Hi Buyer Beware
This is Mellannie from Straight Talk Wireless and I have read your post in this blog. I understand where you are coming from and how this caused trouble on your end. I would like to apologize for this inconvenience. We value our customer’s account security especially when it comes to their personal information like in credit/debit cards. We want to know more about your concern and help you the best possible way to fix the problem. Please contact us through chat at http://bit.ly/2CuBvXO or call us at 1-877-430-2355. Our customer service representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Mellannie
Straight Talk Wireless
