- Report: #1420494
Complaint Review: Stomp racing limited - England
-
Author Not Confirmed
Why?
Stomp racing limited
England, United Kingdom
Phone:
6463742553/ +441730720020
Web:
Rockerbemx.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Stomp racing limited This is a scam do not buy this bikes. A month ago I bought this bicycle for my son fo Christmas and today is the date that I have not received it and nobody answers me and tells me what is happening with my order. This company has the worst customer services. Warning scam scam scam Scammers England
This is a scam do not buy this bikes. A month ago I bought this bicycle for my son fo Christmas and today is the date that I have not received it and nobody answers me and tells me what is happening with my order. This company has the worst customer services, warning warning scam scam
1 Updates & Rebuttals
Danny
PETERSFIELD,England,
United Kingdom
Response to comments about our company
#2REBUTTAL Owner of company
Mon, April 16, 2018
Hello,
We have noticed this report is outstanding and wish to reply to ensure people that Stomp Racing is not a scam and is indeed a reputable and safe company to deal with.
We had an issue with our American courier regarding this particular order. The customers bike was returned to us and once we were aware of this we refunded the customer immediately.
At every step of the investigation we replied to this customer and kept them informed of the situation. We have evidence that all emails were answered within 24 hours. We pride ourselves on a 72 hour response time to all customer service enquiries.
This customer has his money back and we would be happy to sell him another bike should he so wish.
Kind regards,
Danny
Sales Manager
Stomp Racing Limited
