Complaint Review: Stewart Cooper & Coon Oliver Cornell | Ripoff Report Verified™ …businesses you can trust. Commitment to customer satisfaction positive rating for its customer support from Ripoff Report. - Phoenix Arizona

REVIEW UPDATE: January 14 2021: Stewart, Cooper & Coon remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Stewart, Cooper & Coon is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Stewart, Cooper & Coon has made good faith efforts to resolve all complaints reported on Ripoff Report.  Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Stewart, Cooper & Coon has remained actively engaged and improving the way they address customer service complaints.  As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Stewart, Cooper & Coon remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time.  There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time.  However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received.  The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know! 

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected].

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Rip-off Report Investigation: EDitor's UPDATE: Positive Rating and Recognition has been given to for its Commitment to Excellence in customer service. Rip-off Report's investigation of Stewart, Cooper & Coon and Fred Coon uncovered this company's ongoing commitment to total client satisfaction. This means that anyone, whether they be consumers or clients, can expect the company will always work towards finding a mutually satisfactory resolution to any legitimate complaints or concerns. Executives at Stewart, Cooper & Coon have demonstrated they are concerned with the immediate & long-term success of their clients. Moreover, Stewart, Cooper & Coon is listening carefully to the feedback their clients provide to them. Those ideas are incorporated almost daily into new and innovative programs and business practices. Fred Coon, company founder, says, Change does not come easy to any company. However, from day one, we've tried to make sure that responsible change was incorporated into every aspect of our organizational structure and into our client management practices. We listen, we debate, we respond and we act - all towards the goal of exceeding customer expectations." Stewart, Cooper & Coon's founder, Fred Coon, told Rip-off Report, Our corporate philosophy is based on the premise that we will continually seek improvement in every aspect of what we do and in every department of our company. From the first phone call to the successful placement of our clients, we are committed to excellence. Because we listen to our clients, we know what needs to be done to ensure their success, and ours. Rip-off Report has confirmed that Stewart, Cooper & Coon has a trained, professional and seasoned staff who are 100% focused on customer service. When you couple this with the company's online, public Code of Ethics, you have a company and a client support program that exceeds expectations. Perhaps this is the reason why Stewart, Cooper & Coon, in the nine years they have been licensed by The State of Arizona, has never had a complaint registered at their licensing agency a remarkable feat in anyone's book. Rip-off Report has discovered that all but one of the reports posted against Stewart, Cooper & Coon, Fred Coon, Oliver Cornell and others on the senior team at the company, were from a competitor who was attempting to slander their good name by filing the bogus reports. Nonetheless, they have taken great strides to ensure their clients are cared for and their good name is protected. Therefore, it is the opinion of Rip-off Report that potential clients can feel confident in Stewart, Cooper & Coon, their founder Fred Coon, and the other professionals the company employs on their national team. These professionals have worked with thousands of clients over the years and have successfully helped these people to explore, strengthen, improve and even find new careers. In summary, after our investigation, which included discussions with Fred Coon, Chairman and CEO of Stewart, Cooper & Coon, Rip-off Report is convinced that the company has been and is committed to quality delivery of its products and services resulting in total & complete client satisfaction. Read Stewart, Cooper & Coon's published customer satisfaction and ethic standards can be found at: www.stewartcoopercoon.com/about/about_ethics_standards.htm Read more Stewart, Cooper & Coon Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works. ===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED.. Remember, the Report below was NOT from a real client of Stewart, Cooper & Coon ===================== Stewart Cooper & Coon Buyer beware - Prepare to be flattered Phoenix Arizona Be very carefull if they come calling. I received a call from them recently. The conversation went very well. The agent was very impressed with my resume and we reviewed my experiences and goals. Then after I was told that they had a job match already and they should have no problem finding me a job offer... bang! I was told that I would have to pay them. This was dropped on me after being on the phone for 40 minutes. I was furious with hold their sales pitch was slid in the backdoor after a long buildup. As an executive, this was a complete waste of my time. Why not just be up front and sell your service instead of building someone up and playing the emotional game. If they call you here are a couple of major red flags. #1 I was told they only work with 300 people a year. Now I've been in business for quite a while and more specifically in consulting. I can guarantee you that we never turned away consulting accounts. The money to time ratio is unbelievable when presenting a cookie cutter plan. So at a minimum of $5,000 a head, do you really think they're going to be turning away people who could just be put into a database with the money pocketed regardless of results? Not a chance. Funny, I was told they added more staffing so they may handle around 310 this year. Absolutely hilarious. Ok. Red flag #2. I was told that I could get up to 1/2 my money back if they were the company who found me the job. Just reread the above line a couple of times before proceeding. So what they are telling me is that if they don't do a good job and find me a job, then I donkeyed off $5k. And if they they do come through, then I only have to pay them half? Sure...go ahead and reread that too a few times. Seriously, what consulting company in the world would charge less for adding to the performance of the client? No One. Be very very careful. Well those are the main issues concerning my experience. Note: I brought up both these concerns with the rep on the phone and the answer to both was that it's just how they do business. Oh... I'll go ahead with Red flag #3 I asked of course about me paying them double if they find me a job as a contingency. Who would pay $10k to move to that next sweet job? The response was NO of course because they don't want to chase people who end up not paying. Now I'm positive there is a great way to make this happen such as the hiring company fronting the fee and taking out of the employees check voluntarily. Remember, this hiring company would be saving approximately 1/3 of your salary in costs since you're paying for the service. On the flip side, if you're owed 1/2 of your money back... who would pursue it with the attorney costs. With them having attorneys on staff (the rep told me that) don't count on ever getting any returned portion due to the possible collection difficulty. Note: This red flag isn't even applicable if you understand #2. This has been my opinion and insight based on my experience. I think I'll pass on their offer. Thanks anyway. CFO - Kansas City Cfoconsulting1 Kansas City, Missouri

U.S.A.