Steckman's Memorials Inc.
East Liverpool,#2REBUTTAL Owner of company
Tue, August 26, 2014
Stevenson Memorials has been in business since 1928 and has earned a good reputation in the community. As for the customer in question, Stevenson Memorials always has the customer come in and approve a layout before the work is complete. We got the approval and then it was schedualed for instalation. We did one mistake and that was to place it facing the wrong direction. We corrected that and even offered him a 20% discount. We always want our customers to be satisfied and content.