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  • Report:  #247113

Complaint Review: State Farm Insurance Companies - Bloomington Illinois

Reported By:
- Chicago, Illinois,
Submitted:
Updated:

State Farm Insurance Companies
2702 Ireland Grove Road Bloomington, 61709-00001 Illinois, U.S.A.
Web:
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After 31 years of paying our homeowners fire and casualty insurance to State Farm on time; they have made the decision to not renewel our policy because of our overall claim activity.

They had written letters in the past stating that our claims were above the national norm and that we should see our agent.We can not help that our house and garage are located on a corner behind a very busy main street.

Our garage has been hit by cars being chased by police, drunken drivers, several semi- trucks and trucks making deliveries. Many of the times it was hit and run damage.

In some case we never even called the insurance or the police. They even raised our deductable from $100 to $500. Thinking this would stop us from making claims.

But if your garage is hit by a semi- truck and your roof can be seen standing up several blocks away I think you file a claim. There were also wind damage and water damage claims due to bad weather and usually thses claims were filed after a state of emergency was enstated.

I checked our Choice Trust numbers and my husbands is 719 and mine is 768. I'm told these are average. How does this notice affect my getting another insurance policy from another insurance company. Should I go to my bank, since they hold the mortgage and ask for insurance through them? I really do not want to appeal. I feel that if I appeal that they are gonna double my deductable and cost of this policy anyway. I need someone to give me advice.

Mary Gail

Chicago, Illinois
U.S.A.


2 Updates & Rebuttals

Sara

San Diego,
California,
U.S.A.
States mandate insurance companies to cancel policies due to high amount of claims?

#2Consumer Comment

Sat, December 29, 2007

I ran across this post and am interested in your comment that states mandate insurance carriers to cancel policies due to claims activity. Would you please refer me to where you found this information or is this specifically a Texas DOI regulation? Are you stating that insurance companies are not in compliance with the state they are licensed to do business in if they do not cancel policies due to excessive claims history? How does this work? Who is keeping track of these companies? Certainly not the state. I have researched the Revised Statutes in my state and cannot find anything even closely relevant to your statement. I always believed the insurance company could make the decision whether to cancel or non-renew a policy. An insurance company can cancel a policy as long as they provide written notice 30 days from the cancellation date with a reasonable explanation of why they are cancelling. It sounds like this policyholder was cancelled as an assigned risk due to the location of their home. I would think the state insurance commision would be interested in hearing that State Farm is cancelling policies with the explanation to their policyholders that the "state demands them to do so." Very interesting procedure.


Crystal

Nrh,
Texas,
U.S.A.
THIS IS AN INDUSTRY WIDE REQUIREMENT

#3UPDATE Employee

Thu, May 31, 2007

I work for State Farm, and I have have worked for other insurance companies over the past 7 years. this is a common concern among policy holders. Nonrenewal due to increased number of claims is a state mandated requirement. State Farm has no control over this. Also Weather related claims do not count towards your number of claims. Other companies are going to run what is called a CLUE report on you before they offer a policy this will show your large amount of claims filed and they too will have to decline you coverage. Your only option at that point is called a Fair Plan policy. You can get it thru the state or your State Farm agent. Just ask them about it. Once you have been with them for 2-3 years you can go back to a major company. As far as going thru the morgage company for what is called "forced place" insurance is never a good idea, its stripped down coverage for a lot more money. TRY THE FAIR PLAN ROUTE. Also, Talk to your agent, they have a lot of power when it comes to talking to underwriters and extending your policy. Cant hurt to try. Good luck.

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