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  • Report:  #1372752

Complaint Review: State Farm Insurance Companies - Bloomington Illinois

Reported By:
FreeBird - Herndon, Virginia, USA
Submitted:
Updated:

State Farm Insurance Companies
P.O. Box 2380 Bloomington, 61702 Illinois, USA
Phone:
877-543-3619
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I requested a cash out, check from my inheritance  from my father, held in an annuities account with State Farm. After two weeks, the check has not arrived. Every person on the phone insists it's in the mail and blames the post office for being slow. Or losing it. I never believed them but to prove they are lying, I got another type of letter from State Farm Insurance Companies/Annuities division. Still, the check has not arrived.

It has been more than 2 weeks since I filed the paperwork. They won't offer proof of the check. One representative investigated and said that a check was never cut for me.  Each other person insists it takes 7 to 10 days for a first class (or metered) letter. What a con.

I  later requested an ACH transfer because of the long delay and because I seriously doubt they ever cut the check for me. I think it's the biggest con. "The check is in the mail." Worse, it's in their script to blame the U.S. Postal Service. EVery person blames it on the mail However, they would not give me a time frame for the ACH transfer. They only said it could take 4 days or more because they'd have to investigate the alleged check (they never sent to me). I'm certain the check was not cut.

My father wanted me to have this money when he died. Yet the more I read about this type of annuity, I am concerned he bought something that was a fraud in the first place. State Farm phone reps are nasty, and when they are not nasty, they play mind games  and make absolutely ridiculous statements like "I live in Colorado and the mail is really bad here." Or "my dad died when I was 14". Stop, please-what does that have to do with my money?

I'm not sure which government agency regulates this. I certainly wonder what the US Postal Service thinks about bearing the brunt of blame. I got my father's ashes, sent from Wisconsin to the East Coast, in two days, expeditiously delivered by the Postal Service. Yet, State Farm claims the Post Office is incapable of delivering a letter with a check in it? 

I received checks from a State Farm mutual fund in a day after my request. There is truly something wrong  with the Inusrance Annuities, and this has stressed me out greatly. If my father were alive, he'd be chewing out his State Farm agent for this scam.

A couple of years ago, I had a pet insurance company and a claim. The tactics were the same. They claimed they mailed the check and that I had to wait a certain long time before they would reissue it. This is a delay tactic. In that case, the first check never arrived (of course) and I got the insurance reimbursement more than two months late. I recognize the same farce here and I wonder how this can be legally tolerated.



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