- Report: #6031
Complaint Review: Staples-Resubmission Department 01-38046 - Coppell Tx.
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Author Not Confirmed
Why?
Staples-Resubmission Department 01-38046
P.O. Box 9013 Coppell, 75019 Tx., U.S.A.
Phone:
1-877-266-6483
Web:
N/A
Categories:
Business Rating:
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Staples & Compaq Computer Rip-off Rebate Offer
My name is Patricia and I am filing a complaint against Staples Office Supplies Corporation. In June of 2001, I purchased a Compaq Presario Computer Package totaling 1700.00 from a Staples store in Larchmont, New York. I usually never pay any attention to the rebate offers, but decided to comply with this one. Staples offered 150.00 rebate from their store and a 300.00 rebate from Compaq. I cut all of the upc and sku codes from the boxes, zeroxed those with the receipts that I received that day and put all of the originals in the mail and kept the copies for myself.
I was sent a post card from Staples Rebate Department telling me that they cannot honor the request due to the fact that the upc and sku barcode is not eligible for this promotion.
I don't know what my next step is being that the phone number they had on the card is never answered and when I go on-line, my information seems to never reach them.
I was sent a post card from Staples Rebate Department telling me that they cannot honor the request due to the fact that the upc and sku barcode is not eligible for this promotion.
I don't know what my next step is being that the phone number they had on the card is never answered and when I go on-line, my information seems to never reach them.
