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  • Report:  #183341

Complaint Review: Sprint - Ft Lauderdale Florida

Reported By:
- Orlando, Florida,
Submitted:
Updated:

Sprint
606 E. Broward Blvd Ft Lauderdale, 33301 Florida, U.S.A.
Phone:
954-356-5740
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had Sprint PCS Service in Ft Lauderdale Florida about 6 years back. I had purchased a motorola Star Tac Phone from them and was originally a nice phone,however.

My phone became faulty and would switch to ROAMING mode even when I was using the phone in my own home. I was not aware of the problem until I had tried to use my phone and my srvice was interrupted. I called customer service and explained that my phone was disconnected, but I couldn't understand why as I had just paid it a few days earlier. They said I had gone over my spending limit of $150.00 and couldnt trun my phone back on until I would pay it down. I explained I had just made a payment recently to take it well below my limit and wasn't sure why my minutes or spending limit would accellerate in only 2 days? They said the problem was that I was using "roaming minutes" and that I needed to make a payment. Being I had been working full time and not traveling anywhere outside of my immediate area I sadi this is impossible. My phone must be either crossing lines with another phone or my phon is in bad repair. I stated that due to the terms and conditions of my contract they needed to replace the phone so I could end this problem. Also I demande that they credit me the fraudulent minutes so I could have my service back on. I worked on that phone for my business so it was imperative that my business continue with the phone resolved. They refused to help me in any way what-so-ever. I told them that it makes no sense to pay them money for minutes I didnt use, oaming I didnt do, and a phone that doesnt work. They sai well then do you want to cancel your service? I out of frustration said yes. Just to end this type of service and ignorance I was willing to negotiate and even pay if I had to the disconnect fee, I had began to recieve bills from Sprint for $400.00 and more for the balance of the minutes I had supposedly used, the disconnect fee, and the intrest on the late payments......

Today in 2006 the Cavalry Portfolio Servie is attamping to collect $978.99 fom me...

I had recieved a phone call from them abotu 6 months ago. A very rude man demanded I pay them and that they would not leave me alone until I paid. I explained the story above and told him I was willing to settle on a much smaller amount, $150.00 to be exact. HE began to insult me and harass me saying I was a liar and I was going to get tagged on my credit report as long as it would take.....

Does anyone have any sugestions or sulutions for me?

Please advise....it is killing my credit and I don't have an extra $1000.00 to solve this nor do I think i should.....please advise....

James

Orlando, Florida
U.S.A.


3 Updates & Rebuttals

Sherri

Piedmont,
California,
U.S.A.
JUST A FORMER CALVARY VICTIM...

#2Consumer Comment

Mon, March 27, 2006

Also had issues with them. Problem was, I never had a Sprint account in my life. You have to sit chilly with them and keep your cool and watch your credit report like a hawk. They were actually stupid enough to "re-age" my phantom account that never existed three times in just a few months. Too bad for them that I had paper copies of all of my credit reports, which I DID use against them. The tradeline WAS deleted from all three CRAs. I donated the settlement check to an animal rescue group. :-) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


James

Orlando,
Florida,
U.S.A.
Sprint: Scam With Calvalry Portfolio Services ripoff:

#3Author of original report

Sun, March 26, 2006

Wow this is amazing news....what about getting this to be removed from my credit report? Second,..who is this that sent this info so I can understand the validity of he good advice? Sorry for being cautious.... Best JAMES


Sherri

Piedmont,
California,
U.S.A.
TELL CALVARY TO BLOW IT OUT THEIR ##&

#4Consumer Comment

Sun, March 26, 2006

First of all, they are NOT collecting FOR Sprint. Sprint charged this off years ago. They are Junk Debt Buyers, attempting to intimidate you into paying a "time-barred" debt or debt beyond the Statute of Limitations (which is four years in Florida). This is showing up on your credit report? IF so, check the dates of last activity..Calvary is INFAMOUS for "re-aging" debts. The LEGAL date of last activity was the date it was charged off by Sprint. They may be changing the date of last activity to extend the Statute of Limitations as well as the credit reporting clock. THIS IS HIGHLY ILLEGAL and they can be sued for damages. Here is a letter you can send them (Certified Mail, as well as fax to them at: Phoenix Office 4050 E Cotton Ctr Blvd, Bld 2 Phoenix, Arizona 85040 Phone: (602) 667-0128 Toll Free: (877) 222-8257 Fax: (602) 667-0686 New York Office 7 Skyline Drive Hawthorne, New York 10532 Phone: (914) 347-3440 Toll Free: (800) 724-1757 Fax: (914) 347-1973 Your Name Your Address Collector's Name Collector's Address RE: [insert account number or name of account or name of debt]: Dear [insert collector's name or company name], This letter is in response to your [letter dated xx-xx-2005] (copy enclosed) or [phone call on xx-xx-2005], concerning the collection of the above referenced [account or date]. I do not believe I owe what you say I owe therefore I dispute this debt. I am well aware of my rights under the Fair Debt Collection Practices Act (FDCPA) and my state laws so I hope to save both of us a great deal of time by letting you know that not only do I dispute the validity of this debt, I have also checked with my State Attorney General and verified that the Statute of Limitations for enforcing this type of debt through the courts in (insert your state or the state in which the contract was signed) has expired. Therefore, should you decide to pursue this matter in court I intend to inform the court of my dispute of this debt and that the "statute of limitations" has expired. This letter is your formal notification that I consider this matter closed and demand that you, or anyone affiliated with your company, stop contacting me regarding this or any other matter except to advise me that your debt collection efforts are being terminated or that you or the creditor are taking specific actions allowed by the FDCPA or my state laws. Be advised that I consider any contact not in accordance with the Fair Debt Collection Practices Act a serious violation of the law and will immediately report any violations to my State Attorney General, to the Federal Trade Commission and, if necessary, take whatever legal action is necessary to protect myself. Be advised that I tape record all phone calls (if legal in your state)and violations of the FDCPA can result in you or your company being personally fined up to $1,000 per incident. Printed Name (NEVER, EVER SIGN BY HAND) Good luck.

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