- Report: #3568
Complaint Review: Sprint local service or AT&T long distance - Longwood Florida
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Author Not Confirmed
Why?
Sprint local service or AT&T long distance
Longwood, 32750 Florida, U.S.A.
Phone:
1-8-00-339-1811 for sprin
Web:
N/A
Categories:
Business Rating:
(0)
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Sprint local service, or AT&T long distance giving consumers the run-around
I purchased Sprints local phone service when I moved into my first florida house. I had two roomates so I only purchased the local service. Later on one of my roomates made a long distance call anyways. When I called sprint said the only thing I could do was put a block on the phone. So I did.
About six months later AT&T gives me a great deal on long distance. I accepted. I had that phone line approximately six months. I was being charged for the long distance. But I never received. I called sprint repeatedly telling them to remove the block or what ever they had to do to turn the service on. It never happened. On top of that, I called sprint twice when I canceled the service. Requesting to return my long distance money, and to cut my service off. They would not return the money, they said it was At&t fault. They would have to return the money.
About two weeks later at my new house, I get a letter from sprint stating that someone is trying to turn on new service at my old phone number and that since I haven't called in canceling my service. The new service would be delayed a week to give me time to respond to them. Now two weeks later I get a bill for those two weeks. My phone number at that time was 407-767-1608.
About six months later AT&T gives me a great deal on long distance. I accepted. I had that phone line approximately six months. I was being charged for the long distance. But I never received. I called sprint repeatedly telling them to remove the block or what ever they had to do to turn the service on. It never happened. On top of that, I called sprint twice when I canceled the service. Requesting to return my long distance money, and to cut my service off. They would not return the money, they said it was At&t fault. They would have to return the money.
About two weeks later at my new house, I get a letter from sprint stating that someone is trying to turn on new service at my old phone number and that since I haven't called in canceling my service. The new service would be delayed a week to give me time to respond to them. Now two weeks later I get a bill for those two weeks. My phone number at that time was 407-767-1608.
