Mike
Somewhere,#2Consumer Suggestion
Thu, January 25, 2007
B Cancellation of Reservations All reservations are subject to cancellation without notice if: 1. The passenger is not present at the boarding gate at least fifteen (15) minutes prior to the scheduled departure time of the flight (30 minutes for international flights) even if the passenger has already checked in for the flight at a location designated for check-in. ... Unfortunately they can, and did cancel your reservation.
Jordan
Hamilton,#3Consumer Suggestion
Mon, October 09, 2006
This is standard industry practice for discount economy class tickets. If you are super nice, maybe cry a little, they will put you on the plane but they are in the right. You can say that you were delayed by matters beyond your control like a previous late flight, or traffic accident and they will usually put you on board as well. If you want the freedom to miss flights then you need to buy a full fare economy/business/first ticket. I can't beleive that it has been so long since deregulation and people still don't understand that the reason that your ticket is cheap is because it is heavily restricted; you may not be able to change it, it may be useless if you miss a flight, you cannot transfer it, and it cannot be refunded. Better Luck Next Time
Bob
Albuquerque,#4Consumer Comment
Wed, June 28, 2006
I was traveling on a many leg journey. I wanted to change one of the legs to go to a different city and continue my journey from there. I said I would pay the difference to add the new city. I was told if I did that the rest of my ticket would be cancelled because I broke the original itinerary. It sure doesn't seem right but that is the way it works.
Ray
Long Beach,#5Author of original report
Wed, June 28, 2006
Yes I am upset. Hothead no. I never stated I know everything. You are trying to make this personal. You are exactly like the condesending woman employee on the phone and you have responded in kind. Point proven. This is how they treat their customers. Because its in the contract, does that make it right? ABSOLUTLEY NOT. I looked before filing this report and found it nowhere in the information supplied to me by this airline. Your the one who thinks they know everything. Just another brainless Spirit idiot supporter. There now I made it personal to you. Have a nice day. Take your ball and go home! I'll get Spirit in court. Win or lose I will cost them the 880.00 they (in my personal opinion) stole from me.
Tom
Arlington,#6Consumer Comment
Mon, June 26, 2006
Once again another HOTHEAD who thinks they know everything. You need to read the CONTRACT you agreed to when you bought your ticket. It is called "CONTRACT OF CARRIAGE" it is a legally enforcable contract that you and the airline are bound by. And I am sure it will indicate what happens when YOU are late as you indicated.
Tom
Arlington,#7Consumer Comment
Mon, June 26, 2006
Once again another HOTHEAD who thinks they know everything. You need to read the CONTRACT you agreed to when you bought your ticket. It is called "CONTRACT OF CARRIAGE" it is a legally enforcable contract that you and the airline are bound by. And I am sure it will indicate what happens when YOU are late as you indicated.
Tom
Arlington,#8Consumer Comment
Mon, June 26, 2006
Once again another HOTHEAD who thinks they know everything. You need to read the CONTRACT you agreed to when you bought your ticket. It is called "CONTRACT OF CARRIAGE" it is a legally enforcable contract that you and the airline are bound by. And I am sure it will indicate what happens when YOU are late as you indicated.
Tom
Arlington,#9Consumer Comment
Mon, June 26, 2006
Once again another HOTHEAD who thinks they know everything. You need to read the CONTRACT you agreed to when you bought your ticket. It is called "CONTRACT OF CARRIAGE" it is a legally enforcable contract that you and the airline are bound by. And I am sure it will indicate what happens when YOU are late as you indicated.