My experience with Spectrum Mobile's cellphone service started with being shipped a defective cellphone and their attempt to charge an $80 "restocking fee" to get a new one!
They waived the charge, but act like I should be grateful for a REFURBISHED phone...while charged for a NEW phone...and ALSO charged for the defective device--I'm being double charged!
PLUS they disconnected the service I already PAID FOR on top of everything!