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  • Report:  #1187270

Complaint Review: Sparks Energy - Houston Texas

Reported By:
LCCC - Compton, California,
Submitted:
Updated:

Sparks Energy
2015 CityWest Blvd Ste 100 Houston, 77042 Texas, USA
Phone:
18775477275
Web:
sparksenergy.com
Categories:
Tell us has your experience with this business or person been good? What's this?

They use a door to door tactic to gain the trust of the home owner and then sabtogae their relationship with their current gas provider. Then when the obtruse in math is relaized, the gas bill is 3 times higher for the service than the savings. What makes this interesting is that the "door-to-door" sales person is tied to a qouta system and therefore uses a bait and switch method to not only confuse the homeowner but deceptively lie about the benefits, presenting them in a saturating content, that the homeowner - if they speak any english at all or are poor, sign up unknowingly that their gas bill will go up the second they sign the contract. A client that I represent through the Latino Chamber of Commerce of Compton fell victim to such an act in the following manner. They showed him a copy of information that discribed his bill with the local carrier. By using the same method of percentage dropping against the margin of the bill, they we're able to show him a number abitrary to the savings that he was supposed to have. When he got his first bill, it was back dated to the point of signature for one charge of $34.99 then forwarded another charge of $34.99, on top of that one, along with the charge from his local carrier, being that of Sempra Energy, ie: the local gas company. That came to $174.95 in less than 2 months! This was the same practice of the once mighty MCI Worldcom. That corporation folded from doing the same practices of home phone billing and look what happened to that. Even Sempra Energy denounced their affiliation request to add them on to his bill, yet they've repeatedly harrassed and threatend him, with phone calls at all hours of the day and night. Not only do they break the law doing their collection advocacy, they continue to generate bad publicity of these sales tactics that prey upon the very poorest of the poor, in Compton. Mostly minorities that speak very little english. To date, we have extended our services with Link Writerz to foward correspondance to the Los Angeles County District Attorney, the FBI Fruad Division and a litanny of comsummer advocate agencies, too long to list to bring down such crimminality and to bring this company to a point of responsibility in skirting through loop holes in the gregarious laws set by the EPA.



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