- Report: #1466144
Complaint Review: South Beach Diet - Nationwide
Reported By:
tammy -
Brooklyn, New York, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
South Beach Diet
Nationwide, United States
Web:
https://www.southbeachdiet.com/home/index.jsp
Categories:
Business Rating:
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South Beach Diet Impossible to cancel
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I have been with Nutrasystem on and off for years. They have food that is room temperature and they have frozen meals. I order it not to loose weight but to make life easier. I received my meals. They are all frozen except the shakes and bars. I live in NYC and my freezer is small. I called them to cancel it. I talked to 3 people. They were all downright rude. The one lady told me their "retention policy”. You have to pay $125 to Canel. I explained all the food did not fit in my freezer. She told me to take each of them out of the box. I had like 50 boxes. And this is right before I had to go to a flight. I work on the plane. This totally stressed me out. Now this is a week after.
My credit card company took care Of this without a problem. Every time I open the freezer they all fall out in the floor because they are not in their box. I had To throw about 7 days of food away. Stay away from this company. The meals are small. They taste horrible. They claim you pay $12 a day. No. You have to buy other stuff with it. Even a few of the breakfast you have to add eggs. And make it. Nutrasystem’s meals are larger. Taste so much better. I have a culinary degree. I need easy because of my flight schedule and cooking on the road. Even the bars are smaller... You pay a lot more. This place is a scam outfit. And if you live in a studio apt with a studio fridge/freezer this will not work. Why would you want to pay to be treated badly by customer service. They customer service lady actually said I should buy the bars and powder only for the following month instead of cancelling. Was she serious? South Beach Diet company. You have people tell customers this...they would end up in the hospital. I have never dealt with a food company like this. I do them all blue apron. I change to others. No one is below and 8 out of 10. South beach diet is a negative to me. That bad. I wish I could attach pictures of their food. Horrible al around No better words. Stay away.
