We have always been avid believers in Sony's ability to create quality electronics, this has us doubting there abilities of late. Perhaps they has simply let quality slid in order to make more money. This has been so much trouble for me and my family already, and now we understand that they want over a hundred dollars more to have this problem fixed. You would think that they would have more respect for their loyal customers than to continue to charge them more money then what they have already payed for a problem that so many people are having with their product. Like I said earlier we are very disappointed in Sony and I truly believe they will lose the respect and business of their buyers if they do not do something to rectify the situation. Thank you for your time.