- Report: #1466949
Complaint Review: SolarCity - San Mateo ca
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SolarCity
San Mateo, ca, United States
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SolarCity Tesla non ach charges at 7.50 because I do not allow them to go into my bank account and take money out for the bill automatically San Mateo ca
i signed on for solar energy. I like it but I take exception to the non ach charges of 7.50 per billing cycle. I am a disabled senior on a fixed income. Companies should not be allowed to charge us JUST BECAUSE THEY CANNOT AUTOMATICALLY GO into our accounts and remove money. Because I did not agree to setting up AUTO PAY now they charge me 7.50 per month. FOR THAT REASON. Is this even American?
I know, it does not sound like much but to people on fixed incomes, it matters. What if the other companies decided to start doing this? Can you imagine needing a job just to cover these fees?
When I spoke to them, they said that alot of banks, mortgage companies and cable companies do this. I have not seen it....just from them.
A while back, THEY AGREED TO WAIVE THE FEE IF I PAID MY BILL ON TIME. A couple of times, I called in my payment, reminded them of the agreement and they waived the charge. NOW SUDDENLY this has disappeared. Hmmm interesting. Such liars. Someone went in and removed that because it used to be visible when I paid my bill.
I used to recommend them NO I DO NOT. I cannot endorse a company that I do not have trust in. A company that has questionable business practices when it comes to billing.
They take advantage of those who can least afford it. I stand with my opinion and sign my name LINDA RICHTER to this report because I am sick of companies like this and no one should stand with them and their shady / greedy business practices.
